What are the responsibilities and job description for the Manager, Integration Management Office position at Help at Home?
Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 53,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.
Job Summary
As an integral part of the Corporate Development (M&A) team, the Manager, Integration Management Office (IMO) will be responsible for providing strategic IMO guidance and leading operational support of post-merger acquisition integrations. This role is responsible for refining and maintaining a standard integration approach and driving progress on multiple integrations simultaneously to ensure seamless transition of acquired business into Help at Home operations. The Manager reports to the VP, Corporate Development.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Job Summary
As an integral part of the Corporate Development (M&A) team, the Manager, Integration Management Office (IMO) will be responsible for providing strategic IMO guidance and leading operational support of post-merger acquisition integrations. This role is responsible for refining and maintaining a standard integration approach and driving progress on multiple integrations simultaneously to ensure seamless transition of acquired business into Help at Home operations. The Manager reports to the VP, Corporate Development.
- This position will work from their home office with quarterly travel to the Chicago, IL headquarters for on-site collaboration and department meetings.
- You are flexible and can embrace change.
- You value progress over perfection.
- You care about your work, the team you are on, and the people we are helping.
- You make it a priority to get to know the people around you – build relationships with your colleagues and business partners.
- You say what needs to be said, while considering how it will affect culture and output.
- Hold others to a high standard.
- Collaborates with the M&A diligence team to ensure active management of all planned integration targets.
- Continuously refines integration toolkit and framework to effectively support and manage high volume of M&A activity.
- Partners on strategic development of IMO governance and timelines, and ultimately owns integration process and deliverables through project closure.
- Continuously works closely with cross-functional leadership to assist in defining the integration approach, synergy targets, and key milestones/metrics for each acquisition.
- Uses cross-functional knowledge and seek to understand issues, trends, and perspectives that may influence the integrations and/or business.
- Actively manages integration risks, identifying and solving cross-functional integration issues.
- Monitors and tracks integration status, acquisition performance, and delivers key business insights and presentation materials to market leads and executive leadership.
- Maintains standard process to define IMO activities, track status, and closure of deliverables.
- Partners in developing organizational change management strategy and facilitation.
- Ensures IMO planning and execution activities adhere to PMO best practices and standards.
- Performs other related duties as assigned.
- Bachelor’s degree in business or related field from an accredited college/university, additional education or related certifications a plus.
- Five (5) to seven (7) years of recent work experience leading or participating in M&A integrations.
- Preferred experience with external consultant engagement.
- Proven working experience leading or participating in multiple, complex M&A integrations.
- Highly motivated, self-starter, team player, with positive attitude and strong quantitative, communication and relationship-building skills.
- Advanced project management skills with the ability to lead, facilitate, motivate, and organize.
- Track record of driving vision and strategy alongside execution.
- Exceptional presentation skills, with the ability to adapt to various audiences.
- Customer service-orientation with a strong track record to foster teamwork and collaboration cross functionally.
- Ability to prioritize and complete tasks, thoroughly, efficiently, independently, and on time.
- Strong detail orientation.
- Ability to work in fast-paced environment with shifting priorities.
- Proficient with Microsoft Office Suite or related software, in addition to project management software.
- Potential for up to 10-20% domestic travel, as required
- Remote and office based in downtown Chicago
- Location: This position offers a flexible remote/hybrid work arrangement for candidates that are able to travel into the Chicago, IL office as needed.
- Majority (90%) of work is conducted indoors in air-conditioned or well-ventilated facilities.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
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