Office Support

Help at Home is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.

Job Summary:

This role will facilitate the efficient operation of the assigned areas by performing a variety of clerical, administrative, and staff support duties for the organization. Office Support will assist with duties such as answering calls, in-home visits, client satisfaction surveys, and any other duties, as assigned. The focus of this position is to encourage and provide client satisfaction while maintaining operational compliance with company policy and state/federal guidelines.

Responsibilities:

• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks including:

o Prepare monthly supply order.

o Maintenance of distribution lists, building badges, etc.

o Performs basic electronic filing and recordkeeping, maintaining client and employee files and all related paperwork.

o Data entry – Company Errand, Mileage, and Travel Sheets if applicable

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Conduct in-home visits to clients
• Assist with in-home visits
• Prepare monthly supply order
• Maintaining patient and employee files and all related paperwork
• Performs other related duties as assigned.

Minimum Qualifications:

• High school diploma or GED
• Valid driver's license
• Excellent written and verbal communication skills
• High school diploma or equivalent required; Associates degree preferred.
• Two (2) to four (4) years of experience in an administrative or receptionist role.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status.