IT Onsite Technician #SR-269259

HEMMERSBACH US LLC
Saraland, AL Full Time
POSTED ON 9/21/2021 CLOSED ON 9/27/2021

What are the responsibilities and job description for the IT Onsite Technician #SR-269259 position at HEMMERSBACH US LLC?

Job tasks:

  •  Hypercare / Floor walker Support
  • Onsite support for machine readiness and troubleshooting.
  • To provide consultancy, advice and information from client perspective
  • To provide onsite support to any problem or issues that might arise before and after the migration from client perspective
  • Manage issues related to O365 ProPlus Application from client perspective
  • Manage Profile Related Issues from client perspective
  • Manage OneDrive for Business Issues from client perspective
  • Manage file and print Issues from client perspective
  • Manage account (user and computer) related issues from client perspective
  • Client engineering support on existing Shell Image/machine for Divestment tooling to be deploy to target machine.
  • Support more onsite for SCCM client behaviour and troubleshooting.
  • Responsible for any issue occur before Divestment tooling deploy and after completion of the deployment.
  • Responsible for network connectivity issue on client machine.
  • Responsibility on the SWAP Kit/AspenTech tool technical troubleshooting on client machine.

Required skills  

**Tech MUST have TWIC Card. Tech will have to go through DISA background check and drug screening.**

Job Types: Full-time, Contract

Pay: $35.00 - $40.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • Associate (Preferred)

Experience:

  • Help desk: 3 years (Preferred)
  • Windows: 3 years (Preferred)

License/Certification:

  • TWIC Card (Required)

Work Location:

  • One location

Work Remotely:

  • No
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