What are the responsibilities and job description for the Guest Services Representative position at Hendrick Automotive Group?
Hendrick Toyota of Wilmington is seeking a Guest Services Representative!
As a Guest Services Representative, you will be the first point of contact for our guests, providing them with exceptional service from the moment they arrive. Your friendly demeanor, excellent communication skills, and ability to handle various tasks simultaneously will contribute to creating a positive guest experience. If you enjoy working in a fast-paced environment and have a passion for guest relations, we would love to have you join our team.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, respond to guest inquiries and process light administrative duties
- Maintain a clean and organized front desk area
Skills:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: No more than 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
Ability to commute/relocate:
- Wilmington, NC 28405: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $17 - $0
