What are the responsibilities and job description for the Central Reservation Coordinator position at Herc Rentals?
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.7 billion as of June 30, 2023. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 373 locations and has approximately 6,900 employees in North America.
The successful candidate is responsible for identifying customer needs for sales, rental or service, via phone customers.
Our product line includes everything from small hand held tools to large earthmovers from the industry's leading manufacturers. From multi-billion dollar corporate endeavors to weekend homeowner projects, we're ready to help with quality equipment and top-level service. Driven by a passion for personal and professional growth, our careers come fueled for success.
- Answer phones
- Identify customer needs regarding sales, rental or service
- Complete reservations
- Help client identify specifications regarding equipment
- Coordinate deliveries and pickups
- Coordinate and follow-up on service calls, past due accounts
- Run reports on Herc Rentals systems.
- Must be computer literate, working knowledge of Microsoft Office and Lotus Notes.
- College degree in business administration, marketing or related field preferred
- Experience in customer service, sales or operations
- Knowledge of the rental industry, including knowledge of industrial and construction equipment and tools a plus
- Effective written and verbal communication skills
- Good organizational skills
Hourly Rate: $21
Req #: 57575
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.
