Care Coordinator - Behavioral Health Urgent Care

Care Coordinator - Behavioral Health Urgent Care

Do you want to help others and make a difference? Heritage has created a team to provide support and guidance to individuals seeking a wide-range of needs from our Behavioral Health Urgent Care program. The team is seeking to add the following members to our Care Coordination team:

• Counselors
• Engagement Specialists
• Care Coordination
• Crisis response team members

Responsibilities include:

• Provide a supportive and helping response to individuals presenting at Heritage needing support, assistance, or referral and linkage
• Provide assistance in assisting individuals in identifying, applying, and accessing community resources
• Referral and linkage to a wide array of community and agency resources including mental health, substance use, healthcare, budgeting, housing, education, employment, and social support
• Assist individuals in creating a wellness toolbox, developing a daily plan, identifying stressors and early warning sign, creating an action plan when stressors increase, and developing a crisis plan
• Participate in a team-based approach to providing treatment in collaboration with clinical teams, healthcare providers, community organizations, and other partners invested in an individual's recovery
• Short-term case management or counseling

Knowledge, Skills, and Abilities:

• Ability to work with individuals with a diagnosis of mental health and/or substance use in a kind, caring and supportive approach that instills hope
• Ability to rapport quickly with individual seeking help
• Ability to be flexible to help anyone, anywhere, and anytime

Education and Experience:

• Experience working with individuals with a mental health or substance use diagnosis is highly desired
• Individuals with a Bachelor's Degree or Master's Degree in psychology, social work, or similar human services field for counselor roles
• Individuals with lived experience of a mental health or substance use diagnosis is desired for Engagement Specialist role
• If you are passionate about helping others, please apply and we will explore if we have a position based on your education and experience - we are looking for the right person. Individuals who are interested in being trained for a professional role in helping people is possible.
• Valid driver's license, reliable transportation, and proof of current insurance are required.

Heritage offers the following benefits with this position:

NEW - Wellness Days - Every other Friday off PAID- 26 days per year

Generous vacation (5 days), sick (12 days) and personal leave (4 days)

Paid holidays - 9

Continuing Education Opportunities

Tuition Assistance Program

Health Club/Fitness Reimbursement

Employee Assistance Program

Agency provided life insurance and short-term disability policies

Retirement plan (403(b))

Optional insurance benefits, including health, dental, vision and additional life insurance (health insurance benefit includes substantial agency contribution towards the cost)

Direct deposit of payroll check