What are the responsibilities and job description for the Specialist - IT Business Services position at Hermès?
The Team:
At Hermès of Paris (HOP), the Information Technology team is pivotal in shaping and advancing the organization's technological framework. Comprised of six essential sectors — IT Operations, Omnichannel, Infrastructure, Enterprise Systems, Cybersecurity, and Enterprise Architecture. Our department delivers innovation and technology solutions support across the company.
The Opportunity:
The IT Business Services role is a hybrid position that lies within the purview of Enterprise Systems and entails a combination of project management and business analysis. The role involves managing projects, capturing and analyzing business requirements, and collaborating closely with the business to ensure alignment with the organization's strategic objectives. This role requires a unique combination of technical aptitude and business skills, as well as excellent communication and interpersonal abilities.
All other duties as assigned by the supervisor.
About the Role:
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180 year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.
Our Commitment
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
At Hermès of Paris (HOP), the Information Technology team is pivotal in shaping and advancing the organization's technological framework. Comprised of six essential sectors — IT Operations, Omnichannel, Infrastructure, Enterprise Systems, Cybersecurity, and Enterprise Architecture. Our department delivers innovation and technology solutions support across the company.
The Opportunity:
The IT Business Services role is a hybrid position that lies within the purview of Enterprise Systems and entails a combination of project management and business analysis. The role involves managing projects, capturing and analyzing business requirements, and collaborating closely with the business to ensure alignment with the organization's strategic objectives. This role requires a unique combination of technical aptitude and business skills, as well as excellent communication and interpersonal abilities.
All other duties as assigned by the supervisor.
About the Role:
- Collaborate with retail departments to align IT systems with business objectives.
- Assist in the deployment of a PPM tool and similar projects.
- Gain expertise in IT applications and systems to offer informed support and direction.
- Engage in enterprise system enhancements for improved retail processes.
- Streamline retail workflows through practical business process analysis.
- As as a conduit between IT and retail, translating business requirements into technical solutions.
- Aid in developing and executing training for new or updated systems.
- Efficiently manage tasks to meet strategic business goals within deadlines.
- No
- No
- Bachelor's degree (preferably in Information Systems, Business Administration, or related field).
- 2-3 years of IT experience, retail sector preferred
- Proficiency in Microsoft Office suite and familiarity with integrating software tools.
- Some knowledge of retail and customer relationship dynamics.
- Demonstrated ability in assisting with IT project management.
- Basic understanding of retail processes and their integration with Enterprise IT systems.
- Familiarity with the system development life cycle (SDLC) and project management principles.
- Good communication skills. capable of working effectively in a team-oriented environment.
- Analytical skills with a problem-solving attitude.
- Adaptability to manage changes and learn rapidly in a dynamic retail environment.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180 year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.
Our Commitment
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
Salary : $63,760 - $95,640
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