Appliance Administrative Assistant

Hermitage

Position Title: Appliance Administrative Assistant

Direct Report: Appliance Manager

Location: 531 Lafayette Street Nashville, TN 37203

Hermitage has served the residential building market in Nashville for 74 years. Family-owned, we are well known in the residential builder arena. We are proud of our relationships with custom builders and large national builders in the marketplace. Our goal is to be a partner with the builder and prove to their clients that Hermitage delivers a quality product with knowledgeable sales staff. Our 20,000 square foot showroom in the central area of Nashville provides the best selection of Lighting, Appliances, Plumbing, and Hardware in Tennessee. Our motto is “outrageous customer service, acting with integrity,” and we will always deliver on that promise.

CORE VALUES

Teamwork – All parts working together to accomplish our promises to our customers.

Expertise – Be experts in our field and continue to stay ahead of the educational curve.

Integrity – Delivering the truth regardless of the scenario. If you’re honest, you never have to remember anything.

Outrageous Customer Service – The customer is all that matters to us. It’s about doing whatever it takes to satisfy the customer

OUR MISSION

Our mission since day one has been to offer our clients the best quality products at an outstanding value.

BENEFITS

Health insurance, Life insurance, 401K, paid vacation and sick days. Mileage and meal reimbursement for clients.

THE OPPORTUNITY:

The Appliance Administrative Assistant will report directly to the Appliance Manager. The Appliance Administrative Assistant will be responsible for the printing of deliveries, service calls, parts orders, and showroom organization as well as anything needed to ensure our delivery of outrageous customer service, acting with integrity.

ESSENTIAL FUNCTIONS:

• Serve as an ambassador of Hermitage.
• Deliver outrageous customer service acting with integrity.
• Work in a team environment while being able to take direction.
• Communicate effectively with the end-user.
• Develop relationships with the end-user that leads to future business opportunities.
• Coordinate with Sales Team to ensure outrageous customer service is maintained on all projects and ordering.
• Coordinate all logistics for projects.

REQUIRED SKILLS:

• Ability to work within a team environment
• Strong verbal and written communication skills
• Ability to delegate tasks and provide guidance to team members and management.
• Excellent time management and organizational skills.
• Proficient in Excel and/or Google docs.
• Go-getter, entrepreneurial type of attitude.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Nashville, TN 37204: Reliably commute or planning to relocate before starting work (Required)