What are the responsibilities and job description for the Producer position at Hero Digital, LLC?
Hero Digital is looking for a Digital Content Project Manager to join our client’s Marketing Communications group and be an integral part of a team that develops and enhances the customer digital framework for a well known consumer brand. You will be working in a hybrid capacity as the Product Owner and Project Manager collaborating cross functionally to deliver high profile projects across multiple digital platforms on a global scale. This involves overseeing the project from concept through the final launch of the project. Additionally, this role will involve gathering and writing requirements.
This is a permanent role and will require working Pacific Time Zone hours.
What You'll Do
- Be an integral part of a team that produces and supports multiple enterprise level content teams with projects driven by AEM CMS
- Collaborate cross functionally to deliver high-profile projects across multiple digital platforms on a global scale
- Oversee the project from initial brief to production, guiding copywriting, and development from brief stage through the final launch of the project
- Define workflow processes for external and internal CMS users while keeping efficiencies in mind
- Manage the scope for multiple content driven projects simultaneously
- Assist in making adjustments to the project timeline, scheduling, and defining priorities
- Ability to articulate the big picture and overarching mission while maintaining a high attention to detail and tactical execution of complex systems
- Proactively identify solutions to meet changes in project scope while maintaining the integrity of the creative vision against tight deadlines
- Balance project scope, priorities and goals with various teams while keeping a clear and constant communication channels open with all stakeholders
- Schedule handoffs and assure delivery of appropriate assets to teams
- Provide quality assurance on projects and promote exceptional quality standards on all deliverables
- Collaborate with Producers to identify and prioritize features or enhancements into the program roadmap
Who You Are
- 3 years relevant experience managing large complex content-driven web projects; agency experience preferred
- Motivated self-starter who dives into details by asking questions, seeking answers with attention to details
- Experience with enterprise platforms and CMS (AEM preferred) and DAMs.
- The ability to communicate high-level concepts and overall business direction to stakeholders
- Experience in marketing, content management and the development of digital communications across multiple channels and platforms end-to-end
- Ability to distill and simplify complex requests into clear and actionable project plans
- Able to organize information quickly and summarize succinctly
- Demonstrated experience managing multiple projects simultaneously
- Strong organizational skills and attention to detail when changes may be rapid or ambiguous
- Ability to work under tight deadlines and respond to shifting priorities, schedules, and deliverables across multiple work streams
- Extremely strong communication and customer service skills
- Ability to communicate with UI designers and front end developers and a high level understanding of web development principles.
- Ability to work Pacific timezone hours, with off-hours flexibility during key moments of the year
We are a leading independent customer experience agency in North America that was born in California, at the intersection of business, design, and technology. Our purpose is to bring moments of Truth & Beauty into people’s lives by creating customer experiences that are good for people and good for business. We drive growth and loyalty through a relentless focus of placing our client’s customers at the center of their business. Led by the experts in strategy, marketing, data, design, and technology, we work in blended teams, solving client problems and delivering results at market speed. These teams help Fortune 500 companies like Comcast, Oracle, Twitter, U.S. Bank, Salesforce, Sephora, UnitedHealthcare, and TD Ameritrade Institutional invent, transform, and perform to deliver new brand and business value.
Do you share the values that set our company apart?
We are expanding our team of humble and hardworking people who share the qualities we believe in. We seek those who are Wholehearted, Craft-driven, and Bright.
We are grounded in the values of who we are that ultimately lead to moments of Truth & Beauty. We celebrate leaders at all levels who take risks and create magic. We bring our complete, genuine, and whole-hearted selves forward each day. We are craft-driven in nature, with strong curiosities, but with a diligent and meticulous approach. And we bring an unexpected brightness through imagination, inspiration and an optimistic mindset. The commitment we make to our work is the source of our pride and the basis of our reputation.
Above all, Hero Digital is committed to creating an inclusive employee experience. One that reflects the world we live in today. We are an equal opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.