AK - Certified Medical Assistant OR Clinical Assistant III

Job Description

Must have Covid 19 vaccinations

The Clinical Assistant provides care to infants, toddlers, children, adolescents, adults and elderly in a rural ambulatory care clinic. Essential job responsibilities include rooming patients, performing clinical duties, maintaining lab and exam rooms, quality assurance activities and demonstrating customer service skills. In addition, Clinical Assistants perform administrative and data management tasks. Information is written in patients chart along with patients medical history. This position works closely with providers giving support such as rooming patients, perform CLIA-waived laboratory tests, answering phones, processing provider orders, and participation in training processes and staff meetings. Must demonstrate good judgment and be self-starter, but works under close supervision of provider. This position directly supports and assists the rural clinic provider. This position is essential in maintaining efficient clinic operations and patient flow in order to maximize the providers time and to insure access to health care for patients in rural communities.

Rooming Patients. Prepares for patient visit by reviewing chart for needed forms, follow-up labs or procedures needed. Prepares patient for the exam by obtaining and recording age-appropriate vital signs per department protocol, i.e., temperature, height, weight, head circumference, blood pressure, respiration, pulse oximetry, visual acuity testing. Obtains medical history update and confirms medications. Accurately collects and documents information in patient chart. Keeps patient records in order with all forms properly identified; copies and compiles other medical data as needed. Assures patient medication and immunization records are current. Recognizes signs or symptoms requiring prompt intervention and acts appropriately. Transports patients within the facility, as needed. Demonstrates ability to smoothly manage patient care duties while maintaining clinic flow. Report, and when appropriate, record any changes observed in condition or behavior of patients, unusual incidents or breeches in safety. Observe patients to insure children, elderly, or impaired patients who require observation or assistance have someone in attendance.

Clinical Duties. Set up equipment and supplies for routine exams and minor procedures. Prepare patient for and assist with procedures, treatments, and minor office surgeries. Provides specimen collection, throat swabs for culture, CLIA-waived laboratory testing*, such as PT/INR, strep A, hemoccult, capillary glucose, urine analyzer, urine HCG. Performs phlebotomy for Quest labs. Follows protocol for collecting, labeling and transporting of specimens. With appropriate orders: apply heat/cold packs, abdominal binders, anti-embolism stockings, per competency assessment, obtain 12 lead EKGs per competency assessment, peak flow, apply oxygen. Assist patients with ambulation or transfer; perform minor, non-invasive treatments, e.g. simple dressing changes, use of an automated external defibrillator. Performs basic health coaching and patient education as directed by the provider and according to evidence-based guidelines using patient education materials.

Maintain lab and exam rooms. Sanitizes exam rooms between patients. Ensures exam room supplies are organized and stocked. Maintains lab equipment and organizes lab supplies. Inventory, re-order, and stock medical supplies. Sterilizes surgical equipment and insures sterile package integrity. Dispose of solid/liquid waste and infectious materials according to infection control standards.

Quality Assurance. Conducts daily/weekly/monthly QA checks on equipment and crash cart. Documents refrigerator temperatures according to regulations. Keeps sterilization logs. Demonstrates correct utilization of computer-based health information system and electronic health record systems. Notify provider of any repairs/safety concerns that need attention. Maintain a safe and clean environment.

Customer Service. Promotes the SEARHC Seven Standards of Excellence. Answers inquiries of a general nature by nursing staff, provider staff, other departments, visitors and patients: assisting them in a friendly and cooperative manner; receives and relays messages to personnel and uses proper telephone etiquette. Provide cross-coverage for their peers, helping peers and clinics that are in need of assistance to ensure the efficient and effective flow of patients through the department. Perform duties as assigned in a responsible, respectful and caring manner to promote effective staff relationships. Attends and participates in at least 50% area staff meetings annually; responsible for applying information presented in staff meetings; participates in unit goal setting; complies with area and departmental scheduling guidelines; initiates discussion with department manager regarding area or department issues; complies with dress code; refers un-resolved problems with patients/visitors/co-workers to appropriate Manager for resolution; addresses employee concerns consistent with Human Resources Policy.

Education

Education

• High School Diploma or equivalent
  
  

License/Certifications

• EMT III Current Alaska Certification or
• Community Health Aide Practitioner or
• Certified Medical Assistant (CMA) or
• Current Alaska Paramedic Certification or
• Graduation with a nursing degree from an accredited institution can replace certification requirements above.
• Current Basic Life Safety certification
  
  

Knowledge Of

Knowledge, Skills & Abilities:

Clinic procedures for receiving and following through on a patient visit and any related clinic treatments and procedures

Age appropriate vital signs and behaviors

HIPAA and SEARHC policies

Skills

Good interpersonal communication skills and use of customer service skills

Strong organizational skills

Computer application skills sufficient to utilize medical database in an competent manner

Ability To

Operate medical equipment including blood pressure cuff, pulse oximeter, EKG machine, tympanometer, autoclave, etc

Learn and use various EMR systems and accurately record patient data

Communicate and interact with all members of the multidisciplinary healthcare team

Recognize and respond appropriately in emergency situations

Position Urgency

Normal

Shifts

M-F

State License Details

Must Be Currently Active

Minimum Years Of Experience

1

Minimum Guaranteed Hours

40

Specialty Type

Nursing

Sub Specialty

Medical Assistant, Clinic, Ambulatory Care

General Certifications

ACLSBLS/BCLSPALSNRPATT

Bilingual

No

EMR Used

Cerner

Holiday Coverage Required

No