OUTREACH CLINIC TECHNICIAN @ Bell Flower

Job Role Summary

Essential Duties & Responsibilities

• Facilitates HIV/STD testing with clients, primarily in community settings. Includes performing phlebotomy and other specimen collection, as well as providing individualized counseling, education, and referrals.
• Communicates appropriate and accurate information about HIV/STDs to clients and the public verbally or in writing.
• Ensures accurate and timely specimen processing and enters data into the electronic medical record system and other databases as needed.
• Maintains a safe working environment in all settings and completes tasks in compliance with safety standards.
• Recruits priority populations for testing and other services by actively engaging members of those communities in the field or online.
• Develops and maintains expertise in all program-relevant areas, including but not limited to: STD/HIV fundamentals, screening and treatment recommendations, phlebotomy and specimen collection, disease prevention and intervention strategies, community outreach and engagement, social media use, and cultural competency. Training is provided.
• May be required to drive the STD Program mobile units. Training is provided.
• Participates in public health emergency preparedness exercises and in the response to public health emergencies, as directed.
• Participates in a minimum of two H.O.P.E. events totaling a minimum of eight (8) hours annually.
• Performs other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) required. Bachelor’s degree, medical assistant program, or phlebotomy program preferred.
• One year of relevant work experience with transferrable skills in customer service, communication, or patient interaction required.
• Phlebotomy skills strongly preferred, though not required. Training can be provided.
• Must possess a valid Indiana driver’s license and reliable automobile with insurance.

Knowledge, Skills & Abilities

• Ability to establish and maintain favorable interpersonal relationships with diverse populations.
• Ability to interact with health care professionals, programs, personnel, and community members outside of the program as a representative of MCPHD, conducting all business in a professional, collaborative, and nonjudgmental manner.
• Excellent verbal, written, and interpersonal communication skills in order to effectively work cooperatively with all levels of staff and community members.
• Advanced knowledge of and ability to apply the use of computers, mobile devices, and systems for outreach purposes.
• Ability to manage a variety of tasks and responsibilities simultaneously with accuracy and close attention to detail with frequent changes and strict deadlines.
• Sensitivity to and experience working with ethnically, culturally, and sexually diverse individuals, communities, agencies, and organizations that comprise the STD/HIV public health field.
  

Working Enviornment

• Physical work environment varies, with a portion of time spent in a standard office and clinic setting. Community locations vary and may include street outreach via mobile unit, LGBTQ events/spaces, county jails, universities, etc.
• Travel is required frequently, the majority of which is limited to the Central Indiana area, exposing incumbent to hazards inherent to vehicular travel and field work.
• On-the-job duties require talking, hearing, sitting, walking, using hands, and reaching with hands and arms. Occasionally required to balance, stoop, crouch, and stand. Must be able to lift up to 25 pounds.
• Potential exposure to communicable diseases, combative patients and their associates in stressful situations.
• Flexible availability is required. Job functions are performed during typical business hours, evenings, and some weekends.