Studio Manager

Who We Are:

At Hi, skin, we’re revolutionizing the skincare industry. Frustrated by the limitations of conventional spas and the exclusivity of costly memberships, we embarked on a mission to make exceptional skin care accessible to all. Our ethos is centered on providing personalized skincare through expertly tailored treatments, insightful expert advice, and thoughtfully recommended products. In all of our actions, we seek a helpful, caring and educating mindset for each of our valuable clients.

As we grow and evolve, we’re searching for passionate Studio Managers eager to manage our Studios and lead our esthetic and admin teams to success in providing exceptional service to our clients.

Position Overview:

We're seeking natural-born leaders with a genuine passion for managing and leading a successful studio through revenue growth, profitable results, and operational excellence in every client interaction.. We need Studio Managers who take complete entrepreneurial ownership of their studio location and team.

Secondarily, we want our Studio Managers to lead and coach a team of dedicated Estheticians to deliver the Hi, skin brand promise of quality skincare, showing empathy and engagement, and growing a following of trusting and loyal client relationships.Our ideal candidate possesses a can-do attitude, an eagerness for personal and professional growth, and a relentless desire to excel!

As a Studio Manager, you'll directly report to the Hi, skin Regional Manager. If you thrive in a startup environment where you can make a substantial impact and collaborate with creative minds, then this position is tailor-made for you.

Check us out on Instagram! @hiskin.care

Responsibilities:

• Effectively manage the studio and, through your example, lead estheticians to provide exceptional care and services, while motivating the team in a fun, fast-paced environment.
• Ensure the studio grows through consistently exceeding monthly, quarterly, and annual goals in revenues for services, memberships, and products. This growth is a direct reflection of your performance.
• Proactively oversee and support estheticians in achieving their individual revenue and client services goals, recognizing that their performance directly impacts your success.
• Lead team building efforts, including the recruitment, interviewing, training, and scheduling of top-tier talent.
• Drive client membership sales with a relentless focus on delivering exceptional customer service at the front desk full time.
• Cultivate and maintain a professional, impeccable environment for members, guests, and employees.
• Efficiently handle administrative tasks such as payroll, scheduling, inventory management, and reporting

Skills:

• Exhibit strong attention to detail and an unwavering commitment to excellence.
• Possess a strong, charismatic, and engaging leadership personality that motivates and inspires.
• Bring a minimum of three years of experience managing large teams, showcasing your proven leadership skills.
• Demonstrate a genuine passion for people and revenue growth, coupled with a high level of enthusiasm.
• Showcase strong organizational, planning, and computer skills.
• Previous retail or sales experience in a membership-based sales model is a significant advantage.
• Display excellent written, verbal communication skills, and emotional intelligence
• Flexibility to work varying schedules, including days, evenings, weekends, and holidays.
• Proven success in a position of responsibility within a hospitality, spa, retail, or fitness setting.
• Experience with the Boulevard booking platform is a valuable plus.

Offering:

• A full-time, salaried role that's negotiable based on your experience and expertise.
• Benefits include dental, health, and vision insurance, along with paid time off.
• A dynamic work schedule that includes day, evening, weekend, and holiday shifts.

Join Us: If you're driven by the challenge of managing a thriving studio, leading a team of passionate estheticians, and contributing to a brand that's setting new standards in skincare, we'd love to hear from you.

To Apply: Please send your resume and a cover letter that highlights your leadership philosophy, your passion for skincare, and your vision for managing a successful Hi, skin studio.

Job Type: Full-time

Salary: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Application Question(s):

• Are you available to reliably work Saturdays, Sundays, or both weekend days?

Experience:

• Management: 2 years (Required)
• Customer service: 3 years (Required)
• Sales: 2 years (Preferred)

Ability to Commute:

• Gilbert, AZ 85295 (Required)

Ability to Relocate:

• Gilbert, AZ 85295: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000