Commercial Insurance Account Manager

Stahl & Associates Insurance, a Higginbotham Partner, has an exciting opportunity for a Commercial Lines Account Manager to join our dynamic and growing team in Lakeland, FL.

We are looking for a knowledgeable and motivated insurance professional who can provide exceptional service to our commercial clients, while enjoying a team-oriented culture and excellent work/life balance! This position can be hybrid, or remote for the right candidate, but we would prefer someone who enjoys the social interaction of being in an office setting. This individual will handle all aspects of servicing a commercial P&C book of mid-market business, which includes manufacturing, construction, contractors, social services, retail and hospitality. The ideal candidate will have knowledge of processing and renewal of policies, endorsements, and rating and quoting of new and renewal business. Must also possess excellent customer service skills to answer policy and coverage related questions and must be able to multi-task and pay strong attention to detail. This position requires thorough documentation of conversations, emails and correspondence with customers and carriers in the Agency Management System.

Skills:

• Exceptional interpersonal and customer service skills to build client and carrier relationships
• High level of integrity
• Strong attention to detail
• Strong verbal and written communication skills
• Intermediate mathematical skills as they apply to rating and servicing policies
• Ability to handle problem situations in a professional manner
• Ability to multi-task and organize and prioritize workload, and work under minimal supervision

Required Experience:

• At least 3 years independent agency experience preferred
• Agency management system experience required; Epic experience preferred
• Must have a current FL 2-20 P&C license
• Professional designations, such as CIC desired, but not required

Location:

• Lakeland, FL
• Hybrid/Remote work schedule available for qualified candidates

Compensation:

• Competitive compensation depending on applicable experience

Perks & Benefits:

• Generous employee benefits package which includes a robust wellness program
• Employee Ownership Opportunities
• Career progression opportunity - the potential for growth within the company
• Excellent work/life balance