Property & Casualty Claims Consultant
Job Posting for Property & Casualty Claims Consultant at Higginbotham
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Claims Consultant.
The Claims Consultant functions as a claims representative that provides needed updates to claims related matters to Customers and Producers. Claims Consult is responsible for monitoring the claims inventory, answering phone calls, consulting on claims related issues. Duties include handling customer service calls as needed, reviewing claims on an as needed basis.
Essential Tasks:
- Reports to the Claims Operations Manager and/or Team Lead on workflow issues and the handling of assigned claims inventory
- Understand Claims Handling guidelines and Workflows.
- Ability to analyze insurance policies for coverage eligibility
- Reporting claims to assigned Carrier under appropriate lines of coverage
- Communicating with clients by phone; returning voice messages
- Emailing clients with timely responses
- Emailing Carriers for Follow up and Claims Status
- Processing incoming electronic and physical mail with appropriate filing and follow up
- Serving as a liaison between clients, carriers, adjusters, vendors and contractors
- Communicating claims status with company producers
- Takes ownership of assigned work process and provides excellent customer service
- Performs all other related duties as assigned
Location:
- Dallas, TX
Education & Experience:
- 1-2 years of experience in the related field
- Property & Casualty experience
- Carrier, Agency or Third-Party Administrator Claims Experience is preferred
Compensation:
- Competitive Compensation depending on applicable experience
Perks & Benefits:
- Generous employee benefits package which includes a robust wellness program
- Employee Ownership Opportunities
- Career progression opportunity – the potential for growth within the company
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