Library Associate - Children's

Pay Grade: 40
Wages/Benefits:  $19.29 - $26.09 /hr; part-time benefits
FLSA Classification: Exempt
Hours: 20 Hours part-time; Some days, evenings, and weekends 
Location: Library Innovation Center (LINC) Greeley, CO 80631

Department: Branch Services

Supervisor: Patron Services Supervisor
Supervises: None
Deadline: 03/14/2024

ROLE:
Answers patron requests for information and assistance, assists patrons with self-check and library technology, and plans and conducts programs.

Major Duties and Responsibilities: 

35% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview.  Essential

20% - CIRCULATION – Checks out and renews materials; Assists patrons with self-checkout and checking in materials; issues and updates library cards; and
follows procedures and collects money for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location
in order to assist patrons with borrowing of materials.  Essential

15% - TECHNOLOGY INSTRUCTION –  Serves as the first point of contact for patrons in assistance with using library technology; identifies opportunities for formal training in the library; advises patrons on availability of classroom and individual technology instruction; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview.  Essential

15% - IN BRANCH PROGRAMMING– Typically under the guidance of a Librarian, develops informative and entertaining programs by using project management and outcomes-based planning and evaluation tools; assists in delivering programs to audiences within the library; assists Community Relations and Marketing with recruiting attendees in order to provide benefit to patrons, to promote use of library resources and represent the library district to the community.  Essential

10% - COLLECTION MAINTENANCE – Informs Librarians about gaps in the collection in order to maintain an appealing, current, and useful collection.  Essential

5% - OTHER DUTIES – Assists with providing website content, shelves library materials by loading carts with returned materials in order to return materials to library shelves; creates booklists, displays, bulletin boards, electronic documents and other special tools; and assists Supervisor in order to ensure the smooth
operation of the department.   Non Essential

Minimum Requirements: 

Education: 

Bachelor’s Degree  

Experience: 

One year of similar or related experience 

Able to read, write, and speak Spanish  fluently (preferred) 

Or any combination of education and experience which provides the success factors. 

District Success Factors: 

Focuses on the customer 

Initiative 

Contributes to a positive work environment 

Strategic thinking 

Pursues personal development 

Continuous improvement 

Takes pride in the workplace 

Emotionally intelligent 

Tactful 

Knowledge of public library operations 

Creativity  

Job Success Factors: 

Knowledge of public library reference service  

Knowledge of print and online reference resources  

Skill in reference interviewing 

Skill in using and troubleshooting a variety of computers and mobile electronic devices  

Skill in Windows, MS Office Suite, and
Publisher 

Skill in using Innovative Interfaces,
Inc’s Sierra or other comparable automated library system 

Skill in customer services including dealing with difficult patrons and volatile situations  

Able to operate various office equipment including copiers  

Able to plan and conduct age appropriate programming 

Able to use good judgment 

Able to work in teams 

Able to work with confidential information 

Able to foster a nonjudgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience 

Physical Success Factors:  

Able to push a fully loaded book-cart weighing up to 200 lbs. 

Able to lift 50 lbs. 

This Job Description is not a complete statement of all duties and responsibilities comprising this position.