Information Technology (IT) Systems Manager I

Job Type: Employee, Full Time   Job Description: You will be responsible for providing technical support to students, staff and faculty at one of our High Tech High Charter school campus locations. We are a fast-paced educational environment where teachers and students work on tight deadlines to produce amazing results. Experience and a strong knowledge of working with Windows, Active Directory, Mac OS X, iOS and Google Chromebooks in a multi-user, network environment is required.   Responsibilities include but are not limited to: • Maintain a network of Windows, Mac OS X, Chrome laptops and workstations in a wired and wireless multi-user environment. • Manage user accounts via Workgroup Manager, Active Directory and Google Apps • Installing, troubleshooting, repairing desktops, laptops, peripherals and network printers • Troubleshooting AV equipment (projectors, audio receivers, video and still cameras) • Maintaining inventory of all computer/electronics equipment • Educating staff and students about IT policies and equipment/software usage • Developing procedures and documentation to assist faculty, staff & students to become more proficient with technology Knowledge and Qualifications: • Strong knowledge and experience working with Active Directory in a large multi-user environment managing hundreds of accounts • Prior experience working in Education Information Technology preferred • Excellent writing, proofreading and verbal communication skills • Proficiency with Google Apps for Education • Ability to multi-task, manage multiple complex projects, and work under deadlines • Strong work ethic, team player • Strong interpersonal (verbal and written) communication skills • Ability to communicate with a wide variety of audiences, staff, faculty and K-12 grade students • Decision-making, problem-solving, and analytical skills • Organizational, multi-tasking, and prioritizing skills • A professional focus on continuous improvement Compensation: Commensurate with experience CONTACT: Interested individuals should submit a cover letter along with an updated resume and at least three references. Please note: We will not consider applications without a cover letter tailored to this position. An offer of employment will be subject to the successful completion of a background check. HTH is an equal opportunity employer. It is the policy of HTH to afford equal employment and advancement opportunity to all qualified individuals without regard to race, creed, color, religion, national origin, ancestry, sex, sexual orientation, pregnancy, age, disability, marital status, medical condition, or any other classification that is protected under applicable local, state or federal law.