Expediter

Highway Inn
Waipahu, HI Part Time
POSTED ON 11/26/2024
AVAILABLE BEFORE 1/25/2025
Highway Inn has been serving quality local and Hawaiian food for 75 years. Many of our guests are multi-generational and have been regulars for decades, and we are proud of our role in introducing visitors to Hawaiian cuisine, so expectations are high for consistency and presentation. The expediter job is part cook, part quality control, and responsible for monitoring and managing order flow for dining room, counter-service, and take-out orders. Secondary functions include kitchen prep, cooking, and serving, as needed. A keen eye and effective communication are vital skills for this job, where you’ll need to spot potential problems and work with the kitchen staff to correct issues and relay any guest complaints. We’re looking for detail-oriented problem solvers to fill this role! 

Duties include:

  • Accurately reading incoming customer orders, repeating orders back to wait for staff to confirm accuracy, and expediting orders to appropriate kitchen and/or other back-of-house staff
  • Inspecting all items coming out of the kitchen to ensure they are properly prepared to order, presented according to Highway Inn standards, and all food and serving items are free of foreign substances
  • Promptly delivering or transferring food to wait staff for delivery to customer
  • Quickly and accurately report all complaints and/or service exceptions to the manager on duty so that action can be taken before customer(s) leave the restaurant
  • Notifying the manager on duty of needed supplies in a timely manner (e.g. food products, take-out bags, utensils, napkins, etc.)
  • Secondary duties may require cooking and preparing a variety of foods on the grill and using other commercial kitchen equipment; putting away and returning thoroughly washed and sanitized kitchen items to their proper location within the restaurant; proper and prompt clearing, cleaning, and restocking of food preparation areas as needed
  • General stocking, cleaning and daily maintenance of kitchen and back of house areas
  • Assisting co-workers to ensure prompt, high-quality guest service
  • May be called upon to assist with serving duties 
Company Overview

Highway Inn is an award-winning 75-year-old, third-generation-owned Hawaiian and local food restaurant. We are proud of the food we serve and the exceptional service we extend to every guest. ‘Ohana and aloha are our core values—many of our employees have been with us for more than 20 years and generations of families have been dining with us since we first opened in 1947.

Qualifications

  • 1 to 2 years cooking experience and serving experience; preferred experience with Hawaiian food and “Hawai‘i local” dishes
  • Excellent customer service and interpersonal skills
  • Strong attendance record
  • Positive attitude
  • Team player who is able to multitask efficiently
  • Proactive in identifying and anticipating needs and concerns of customers, co-workers and managers
  • Able to stand and/or walk continuously for long periods of time, often up to 10 hours a day, in non-temperature-controlled, high-humidity, high-heat environment, working with hot and/or sharp equipment, including steam-emitting equipment
  • Must be able to lift up to 35 pounds with or without assistance
  • Required to follow both oral and written instruction
  • Expected to communicate clearly and efficiently with co-workers and managers
Benefits/Perks

  • Closed on all major holidays: Thanksgiving, Christmas, New Year’s
  • Based on hours worked, employees are eligible for:
    • Employee discounts
    • Comprehensive health insurance
    • Paid time off
    • Temporary disability insurance
    • 401K/Profit sharing

Salary : $10 - $18

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Expediter?

Sign up to receive alerts about other jobs on the Expediter career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$56,329 - $87,239
Income Estimation: 
$154,842 - $207,761
Income Estimation: 
$130,429 - $217,403
Income Estimation: 
$80,406 - $113,001
Income Estimation: 
$32,743 - $40,470
Income Estimation: 
$38,748 - $47,260
Income Estimation: 
$38,252 - $47,049
Income Estimation: 
$37,060 - $47,230
Income Estimation: 
$35,754 - $44,948
Income Estimation: 
$35,754 - $44,948
Income Estimation: 
$42,742 - $54,362
Income Estimation: 
$38,252 - $47,049
Income Estimation: 
$37,060 - $47,230
Income Estimation: 
$61,110 - $79,184
Income Estimation: 
$54,468 - $72,818
Income Estimation: 
$88,652 - $118,625

Sign up to receive alerts about other jobs with skills like those required for the Expediter.

Click the checkbox next to the jobs that you are interested in.

  • Customer Engagement Skill

    • Income Estimation: $21,854 - $31,774
    • Income Estimation: $25,637 - $30,498
  • Customer Service Skill

    • Income Estimation: $21,854 - $31,774
    • Income Estimation: $24,916 - $30,872
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Highway Inn

Highway Inn
Hired Organization Address Waipahu, HI Part Time
Benefits: 401(k) matching Bonus based on performance Free uniforms Paid time off We are a local family-owned The UPS Sto...
Highway Inn
Hired Organization Address Waipahu, HI Part Time
Our cashier/take-out staff are sometimes our guests’ only impression of Highway Inn’s customer service, whether it be ov...
Highway Inn
Hired Organization Address Waipahu, HI Part Time
You never get a second chance to make a first impression, and our hosts play the crucial role of ensuring that our guest...
Highway Inn
Hired Organization Address Honolulu, HI Part Time
You never get a second chance to make a first impression, and our hosts play the crucial role of ensuring that our guest...

Not the job you're looking for? Here are some other Expediter jobs in the Waipahu, HI area that may be a better fit.

Expediter

Highway Inn, Honolulu, HI

Food & Beverage Expediter

AZUL HOSPITALITY, Koloa, HI