Sales Engineer

Hikvision is the world’s leading supplier of video surveillance solutions. From its inception in 2001, Hikvision has played an active role in the ever-evolving video surveillance market, devoting eight percent of its annual revenue into research and development for continued product innovation. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures innovative standard- and high-definition cameras, including a variety of Smart IP recorders and cameras with infrared, wide dynamic range, facial detection, object counting, and intrusion detection capabilities.

POSITION OVERVIEW

The Sales Engineer is the primary technical resource and point of contact for the Sales Territory. The position is responsible for actively driving and managing the technology assessment stage of the sales process, working in conjunction with the sales team as a key technical advisor and product advocate for our products, as well as providing proper product training to customers and other members of the sales team. The Field Sales Engineer must be able to articulate technology and product positioning to both business and technical users.

ESSENTIAL JOB FUNCTIONS

• Plan and modify product configurations to meet customer needs.
• Confer with customers to assess equipment needs and to determine system requirements and offer product training
• Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
• Partner with sales teams to develop, present, or respond to proposals for specific customer requirements, including the request for proposal responses and industry-specific solutions.
• Sell products requiring extensive technical expertise and support for installation and use, such as computer systems.
• Diagnose problems with installed equipment.
• Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
• Provide technical and nontechnical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Four-year bachelor’s degree in engineering, or a technical background equivalent to a bachelor’s degree in engineering.
• Self-motivated with a proven track record in CCTV, computer networks, and knowledge of technology.
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive technical approaches.
• Strong knowledge of core technologies and solutions concepts.
• Demonstrated success and leadership in project management
• Demonstrated effective leadership competencies.
• Ability to collaborate with cross-functional teams to attain business objectives.
• Advanced level PC skills to include MS Office and MS Project.
• Must be prepared for travel 50-75% of the time.
• 3-5 years relevant experience in engineering and technical support
• 2 years of relevant experience in IP (network) CCTV products.
• Experiences and familiarity in surveillance, IP camera, DVRs, electronics equipment, and instrument-related industry a plus

BENEFITS

• Dental Insurance
• Vision Insurance
• Optional Supplemental Medical Plans
• Pet Insurance
• 401(k) Retirement Plan with Company Match
• Great PTO days