Implementation Analyst

Implementation Analyst - SR 22-194

At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.
We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!​

FULL TIME TEMPORARY BENEFITED POSITION - ASSIGNMENT APPROXIMATELY 2 YEARS

Under the leadership of the Application Team Coordinator in the eSolutions Software Department, the Application Coordinator is responsible for activities and tasks related to installing, designing, configuring, maintaining and supporting Epic Cadence and Prelude. The Application Coordinator works to ensure that user problems and configuration requests are properly addressed, system upgrades are executed successfully with minimal disruption to the practices, and application documentation is current.

Job Responsibilities
Provides Epic Cadence/Prelude product function, design, and build expertise needed for successful product implementation. * Works with the I.S. team members, vendors and customers to ensure that the Epic Cadence/Prelude system is properly maintained and necessary changes are reliably tested, documented, and implemented.
Ensures the design and configuration meets patient care and business needs. Completes the appropriate Cadence/Prelude build and testing.
Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates.
Coordinates program and/or data moves from development to test/education and production regions working independently, while mentoring/assisting others.
Develops effective relationships with end-users and other team members to enhance the timeliness and effectiveness of technology solutions.
Participates in software upgrades, and ensure that they are tested and successfully implemented.
Responds promptly to the needs of end-users, and meets Service Level Agreements as defined in conjunction with our customers. Manages customer relationships and follows issues through to closure.
Identifies areas for workflow and process improvement. Develops solutions and collaborates with the team and management to implement these solutions.
Other related duties as assigned.

Knowledge, Skills and Abilities
Required Experience: -

Current Epic certification in Epic Cadence/Prelude required; or direct experience with Epic Cadence/Prelude and must become certified within 3 months of employment.
Three or more years’ healthcare experience required, preferably in a provider organization.
Three or more years of experience working with structured analysis concepts and problem management concepts, and performing organizational analysis, with a focus on information systems.
Demonstrated knowledge of structured software testing and documentation required.
Three or more years’ experience working with practice management systems and/or clinical information systems required.
Demonstrated knowledge of workflow processes with respect to scheduling, patient registration and referral.
Demonstrated ability to exercise good judgment, prioritize multiple tasks, and problem solve under pressure of deadlines and resource constraints required.
Strong analytical and problem solving skills are mandatory.
Excellent oral and written communication skills, both technical and business focused, are required.

Required Education:

Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration, or equivalent work experience is preferred.

Additional Comments:

**This is an onsite position located in San Ramon, CA. (not available for remote employment).

Additional Information
Hill Physicians is an Equal Opportunity Employer

Job Types: Full-time, Temporary

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• San Ramon, CA 94583: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Software testing: 1 year (Required)
• Analysis skills: 1 year (Required)

License/Certification:

• Epic Certification (Preferred)

Work Location: One location