Admissions Coordinator

Exciting Opportunity: Admissions Coordinator for a Dynamic Healthcare Community!

We're seeking an enthusiastic and detail-oriented Admissions Coordinator to join our welcoming and supportive Salmon Creek Post Acute and Rehabilitation team. Our community thrives on ensuring a delightful customer experience, and we're seeking a professional who can make the admission process a smooth and memorable journey for our residents.

#SCPA&R
As an Admissions Coordinator, you'll be the vital link connecting all internal departments, meticulously coordinating each step of the admission process. Your role is not only administrative; it's pivotal in shaping an extraordinary experience for our customers. You'll also manage the all-important data entry into our electronic health record system (CRM or similar system).

Your Credentials:

• High school diploma
• Degrees in health care management, medical social work, or marketing are beneficial but not mandatory
• 3-5 years of stellar customer service experience in a healthcare setting
• Familiarity with the healthcare delivery system and medical vocabulary or an interest in sales is a bonus
• Possession of a current health certificate/examination as required by State Agencies

Your Key Responsibilities:

1. Admission Coordination:

• Manage consumer inquiries and convert them into successful admissions
• Ensure admission paperwork is completed promptly and efficiently
• Coordinate cross-departmentally to guarantee smooth arrival for our residents, from room readiness to meal preparations
• Facilitate understanding of facility policies and procedures to residents and their families
• Conduct follow-ups to ensure resident satisfaction
• Maintain up-to-date referral information in our electronic health record system

2. Marketing/Public Relations:

• Build productive relationships with physicians, social service departments, and other potential referral sources
• Regularly report marketing activities and challenges to the Administrator
• Lead Marketing Committee meetings

3. Special Event Marketing:

• Assist in the planning and execution of engaging community events

4. Additional Responsibilities:

• Oversee resident room changes and liaise with maintenance and housekeeping to ensure rooms are ready for new admissions or transfers
• Take on other exciting responsibilities as needed

Benefits

• As a part of our team, you will receive compensation for your orientation period at the same rate as your base pay
• Monthly Schedules on Mobile App: Stay organized and plan ahead, making it convenient for you to manage your work-life balance.
• On-Demand Payroll Status: Keep track of your earnings effortlessly
• Our mobile app enables you to access your payroll status on demand, providing you with transparency and financial convenience
• Holiday Pay and Overtime Pay: We recognize the importance of holidays and the extra effort you put in during overtime
• You will be eligible for holiday pay and overtime pay, ensuring your dedication is duly rewarded with our already high payrates!
• Professional Development: Expand your knowledge and skills through ongoing training and educational opportunities, fostering career growth

Join us as an Admissions Coordinator and play an integral role in shaping an extraordinary healthcare experience for our residents. Your work will directly contribute to their well-being and happiness. We can't wait to welcome you to our team!