Connected Solutions Technician (Field Based)

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

Your Role at Baxter

The Connected Solutions Technician (CST) supports advanced and/or complex service calls for a Service territory and is directly responsible for supporting and servicing Baxter's high-level portfolio across business units (GSS, PSS, FLC). The CST will lead and conduct training on the entire Baxter portfolio of products and services at the service center, territory, and area level. Additionally, the CST will collaborate with others to troubleshoot and resolve wireless connected network device issues as they arise as well as participate in product and system deliveries and installation projects.

Your team

• In this role, you'll mentor junior team members and lead trainings!

• You'll work in both hospital settings and service center environments.

• Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

What you'll be doing

• Service electronic, hydraulic, and pneumatic equipment beyond the service manual.

• Maintain computer and network equipment in a safe and functional condition post install (e.g. computers, peripherals, network equipment, configuration files, etc.)

• Mentor and train field service technicians and other CSTs as the subject matter authority on the overall duties and responsibilities

• Plan, schedule, and conduct services and preventive maintenance for all customers including those with no remote access.

• Repair internal mechanical and electrical equipment components within equipment encasements.

• Participate in 'on call' activities as scheduled.

What you'll bring

• 5 years working with medical devices in a hands-on environment, preferred.

• Ability to obtain and maintain a DOT physical card required.

• Overnight travel will be required, often with little notice.

• Associate degree, or applicable technical or trade school training/certification in a directly related field preferred.

• Applicable technical or trade school training or certification, preferred.

• CompTIA Network , MCSE or MCSA, & Security certification preferred.

• Experience troubleshooting on POE Switches and Servers.

• Experience working with FDA regulated products preferred.

• Previous driving/delivery experience preferred

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated hourly rate for this position is between $26.92 - $37. The estimated range is meant to reflect an anticipated range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the here and let us know the nature of your request along with your contact information.

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