Regional Manager

Description

Hilltop Residential is seeking a highly motivated Regional Manager who will be responsible for the continued implementation and expansion of property management functions for Hilltop’s assets in the Charlotte, NC and Greater Nashville, TN markets. With Hilltop’s core values as the foundation, this Regional Manager will set the tone for, and continue the high standards of, customer service and performance at Hilltop Residential.

Hilltop Residential is a world-class real estate investment company that provides unparalleled excellence to our customers and investors. Hilltop Residential was founded in 2017 and currently owns and operates $1.3 billion of multifamily properties throughout the major markets in Texas and the southeastern United States.

Hilltop is a certified Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle. We are searching for motivated and talented individuals to be a part of our growing Hilltop family.

Hilltop Residential Offers Great Benefits!

• Competitive Pay • 401k with Company Match • Comprehensive Medical and Dental plans • Paid Vision Plan • Paid Life Insurance • Employee Referral Program • Short and Long-Term Disability • Paid Time Off
• Employee Rent Discount Program • Rapidly Growing Company with Opportunities for Growth

Job Responsibilities

• Execute our property management strategies that support Hilltop’s core values throughout the North Carolina and Tennessee markets
• Set Hilltop’s customer service and cost controls at levels that will maximize the performance and profitability of Hilltop‘s North Carolina and Tennessee assets
• Implement and continue to improve upon site level operating, maintenance, and cost control policies, procedures and programs as already established by Hilltop Residential
• Develop onsite personnel, building upon Hilltop’s culture of a place of hard work, integrity, job satisfaction, and opportunity
• Generate strategic plans to meet individual and community performance goals and achieve market results that consistently exceed sub-market occupancy and rent growth performance
• Guarantee community compliance with safety, industry, and state/city/federal regulations and requirements
• Maintain current knowledge and understanding of the industry, competition, and market, applying this knowledge to gauge the community’s success and improve results
• Accountable for the overall operation and success of the community, as well achieving results and meeting goals related to customer sentiment, occupancy, and retention, NOI, managing expenses, and other community performance expectations
• Demonstrate a people driven attitude by building strong working relationships with your team members, peers, leadership, and support department team members
• Apply effective recruitment, coaching, motivation, and development techniques to manage and lead successful and highly skilled teams, while understanding your team members’ professional goals and leveraging their strengths to meet organizational objectives
• Lead the team in establishing creative marketing and social media strategies to increase property traffic
• Evaluate how to continue to deliver resident focused technology to our residents.
• Assist Hilltop in growing the portfolio in the Southeast market

Requirements

• Bachelor’s degree highly preferred
• 5 Years of Conventional Property Management Experience
• First-hand experience in all facets of multi-site multifamily property management and operations, including financial performance and customer service
• Experience leading, developing and training teams of 8 to 20 employees at different experience and skill levels
• Developed management and supervisory skills to lead, direct, evaluate, and mentor subordinate team members
• Demonstrated proficiency in using property management software (OneSite / Real Page required)
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Track record of financial acumen: maximizing revenues, managing spending, and completing financial and other reports with accuracy and punctuality
• Self-starter, collaborative team player, hardworking, humble, trustworthy, always looking for the very best way to do things
• Ability to meet and exceed sales and customer service objectives
• Positive attitude, strong work ethic and ability to lead and motivate others
• Ability to successfully manage change and lead through difficulty
• A clear understanding of business concepts, financial reviews, processes, and the principles of real estate management is required
• Ability to work strategic weekends and holidays as required by the communities
• Valid driver's license and/or access to reliable transportation

This position will report directly to the Regional Vice President.

Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.