Information Technology Specialist III (EMR) 161191(58608)

At Hilo Medical Center, a nationally-recognized “Top-Performing” hospital, Information Technology Specialists are valuable members of the Data Processing-Applications team. We are currently seeking an Information Technology Specialist III to support our electronic medical records (EMR) systems.

JOB DUTIES

The Information Technology Electronic Health Record's (EHR) Specialist’s primary duties are to analyze and evaluate independently assist with implementation, evaluation, end-user training, optimization, workflow analysis, maintenance and monitoring of the region’s EMR systems, which includes all phases of build, design, and testing.

DUTIES & RESPONSIBILITIES:

Analyzing and Implementation

• Analyzes, evaluates and implements the most efficient and reliable analytical support and service to departments within the region, including solutions to various business and clinical problems on existing and future automated applications systems
• Manages, plans, develops, and assists with the installation of updates and maintenance of applications software systems and interfaces to current release/version acceptable levels primarily with our Electronic Health Record (EHR) application, also known as EMR (Electronic Medical Record).
• Performs and coordinates the implementation of functional applications solutions including training, documentation and controls to insure secured and proper functioning of the systems.
• Communicates current and ongoing project results and status via oral and written reports to the appropriate regional personnel.
• Works directly with the clinical team of providers, staff and management to enhance, maintain and improve the EHR (aka EMR) system.

Maintenance

• Manages, plans, develops and assists with updates and maintenance of telecommunications systems and applications software systems/interfaces to current release/version acceptable levels.
• Provides the most efficient and reliable analytic and operational support and service to the regional facilities and their user departments.
• Works directly with the clinical team of providers, staff and management to enhance, maintain and improve the EHR (aka EMR) system.
   

User and Management Liaison

• Communicates current and ongoing research and findings, project status and reporting of various information systems activities via oral and written reports to appropriate user and management personnel.
• Reviews, updates and maintains integrated information technology systems plans for various departments, primarily the outpatient clinics in Hilo, Kau, Pahoa, and Keaau.
• Coordinates the standardization of applications and controls to optimize maintenance costs and enhance training and reporting compatibility.
   

EDUCATION, EXPERIENCE, CERTIFICATION, LICENSURE

EDUCATION: Bachelor’s degree from an accredited four (4) year college or university. Excess technician experience comparable to an Information Technology Support Technician II or higher or comparable positions may be substituted for education on a year for year basis. 

PREFERRED SKILLS:

• Experience with an EHR System
• Experience with EHR configured dictionaries
• Experience with maintenance of an EHR system

SPECIALIZED EXPERIENCE: One and one-half (1 ½) years of progressively responsible work experience in computer systems analysis which involved the analysis and design of systems for electronic processing of data; or stored computer programming experience which included participation in systems analysis.

Licensure: None required.

Certification: None required.

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Medical Center, Hale Ho′ola Hamakua, Ka′u Hospital, and the Yukio Okutsu State Veterans Home, delivers a full range of services and programs. Our three hospitals include 290 beds and over 1,700 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Hale Ho′ola Hamakua and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hilomedicalcenter.org, www.halehoolahamakua.org or www.kauhospital.org.

• 13 paid holidays each year (14 during election years)
• 21 paid vacation days per year
• 21 paid sick days per year
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for various student loan repayment & scholarship programs

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen.  The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

As part of the recruiting process for this position, external applicants (job applicants NOT employed by HHSC’s East Hawaii Region) are required to complete a pre-employment assessment(s) shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessment(s) within two days of receipt of the request. 

East Hawaii Region (Hilo Medical Center, Hale Ho’ola Hamakua and Ka’u Hospital) is a drug free workplace and an Equal Opportunity Employer.

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.