Pay will be based on experience: PAY TIPS
-Valid Driver License Required
JOB DESCRIPTION: Our Hilton Beachfront Resort & Spa Hotel is seeking a Valet/ Bellman to join our extraordinary team. This is an exciting opportunity to work with a growing hotel staff, with benefits and competitive pay.
As a valet/bellman, you would be responsible for transferring and storing luggage, parking vehicles, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards:
*Greet and escort arriving and departing guests to and from their accommodations
*Retrieve and transport guest luggage
*Parking vehicles
*Respond to guest inquiries and requests in a timely, friendly, and efficient manner
*Organize and store luggage, as needed, according to guidelines
Assist with room moves, special luggage deliveries, and/or pulls, and attend to the main lobby and front door, as needed
Other Responsabilities: Open doors and assist guests/visitors entering and leaving the property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Job Types: Full-time, Part-time, Temporary
Ability to Relocate:
Work Location: In person
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