Guest Services Representative

Hilton Brentwood/Nashville Suites
Brentwood, TN Full Time
POSTED ON 12/13/2021 CLOSED ON 1/8/2022

Job Posting for Guest Services Representative at Hilton Brentwood/Nashville Suites

$250 new hire bonus after 30 days and $250 retention bonus after 6 months for new hires in this position!

A Guest Services Representative is key to the overall experience of our guests---making the first and last impression of our hotel for all of our guests.  If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! Come join the Hilton Brentwood/Nashville Suites and our award winning front desk!

What you will be doing

Maintain a high level of guest service and hospitality | Provide a positive and seamless arrival and departure experience | Promptly and effectively field guest concerns or issues | Interact with guests with a high level of professionalism, tact and diplomacy

The ideal candidate for this position

A keen sense of being proactive, responsive and caring | Strong communication skills | Hospitality or customer service experience highly preferred | Proficiency in Microsoft Office | High School Diploma or GED required

Amazing Benefits At A Glance:

  • Competitive Compensation 
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision 
  • Paid Sick and Vacation 
  • Employer Paid Life Insurance 
  • Employee Assistance Program 
  • Career Growth Opportunities/ Manager Training Program 
  • Reduced Room Rates throughout the portfolio 
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • Additional benefits dependent on the property (meal program, transportation benefit)

EQUAL EMPLOYMENT OPPORTUNITY

THG celebrates diversity and is committed to creating an inclusive environment for all team members.  THG offers employment opportunities to all qualified persons without regard to race, color, national origin, citizenship, disability status, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, veteran status, genetic information or any other status or characteristic protected by applicable local, state or federal law.

Our Values are A.E.I.O.U.

And Then Some | Ego Free| Inspired Hospitality Greatness | Open for Business | Unbroken

Source: Hospitality Online

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