Job Posting for Maintenance Supervisor at Hilton Garden Inn Boston/Marlborough
This position is the lead Maintenance Tech and the Chief Engineer's right-hand. Responsible for assuring all engineering operations, including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection are executed to owner's satisfaction. Ideally, looking for a candidate that can grow within the organization to a Chief Engineer. Follows CSM high standards of quality to ensure guest satisfaction. Job Responsibilities Hours : typically, 11am - 7pm. Weekend availability is important.
Works closely with the Chief Engineer to execute preventive maintenance, equipment repairs, routine inspections and capital expenditures.
Coach and assist maintenance techs to improve overall team performance
Maintains company assets and how it impacts the overall financial success of the hotel property.
Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
Assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
Personally set a strong example for other associate through exceptional guest service.
Setup and breakdown of Meeting Rooms, as needed
Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
Drives carts, bobcats, and ice surfacing machines.
Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
Follows all CSM procedures for guest/associate incidents.
Knowledgeable of hotel emergency procedures.
Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.
Adheres to CSM attendance policy, general work rules and department procedures.
Attends all required department and hotel meetings. Required Skills and Qualifications Requirements: 2 years of maintenance experience is required. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers’ license with safe driving record.
Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.
Salary.com Estimation for Maintenance Supervisor in Marlborough, MA
$57,483 to $70,771
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