Sales/Catering Manager

HILTON GARDEN INN AND HOMEWOOD SUITES ARE SEEKING A FULL TIME SALES & CATERING MANAGER TO JOIN THE TEAM. WE OFFER GREAT BENEFITS, COMPETITIVE WAGES AND MUCH MORE.

Job Expectations

At PAH Management, the Sale & Caterings Manager is responsible for planning, soliciting, booking and coordinating group room sales to meet/exceed revenue/profit goals.

Responsibilities will include but not be limited to:

· Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc.) to maximize room revenue to meet/exceed goals.

· Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.

· Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed sales goals.

· Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share.

· Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects.

· Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.

· Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.

· Participate in weekly BEO meetings

· Prepare BEO’s

· Add booking and coordinating group sales and catering sales

· Meet/exceed Goals

Basic Qualifications

· Four-year college degree or equivalent education/experience

· One to two full years of employment in a related position with this company or other organization(s).

Preferred Qualifications

• Maintain a warm and friendly demeanor at all times.

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Attend all hotel required meetings and trainings.

• Participate in M.O.D. coverage as required.

• Maintain regular attendance in compliance with PAH Management’s Standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing nametags.

• Comply with PAH Management’s Standards and regulations to encourage safe and efficient hotel operations.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

• Must perform outside sales and cold calling duties.

• Must be able to maintain confidentiality of information.

Physical requirements:

• Local travel only.

• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

• Must have valid driver's license for the applicable state.

Job Type: Full-time

Pay: $41,534.61 - $50,020.17 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Employee discount
• Expense account
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Travel reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Rotating weekends
• Weekends as needed

Travel requirement:

• Travel

Ability to Relocate:

• Fort Wayne, IN 46804: Relocate before starting work (Required)

Work Location: In person