Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable—to our guests and our clients.
We are currently seeking a
Dual Hotel General Manager
for Hilton Garden Inn & Hampton Inn, Lake Forest, CA
Dual General Manager Duties and Responsibilities
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Be the model and example for maintaining a friendly, attentive, and service oriented demeanor in all interactions with guests and hotel staff.
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Keeping open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected.
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Accurately manage financials, P&L, and payroll to maintain profitability.
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Ensure compliance with local and state requirements for licensing and permits.
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Maintain security and safety systems within the property and ensure that proper inspections and maintenance is attended to.
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Drive property-wide improvements within staff training and development, to ensure top quality guest services and drive consistent guest returns
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Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
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Communicating ideas, development goals, and tasks to team members effectively and maintain timely follow up to delegated tasks.
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Able to keep a proactive view of issues within the property, and be attentive in arriving at a solution before the disruption of the hotel functions occurs.
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Analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business.
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Receiving concerns and issues from hotel guests and staff in an attentive professionally focused manner.
The Successful General Manager Candidate
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At least five (5) years’ experience in progressive hotel roles.
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College degree, preferably in hotel management or similar major
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Strong management skills of large teams.
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Developed time management skills.
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Ability to effectively delegate tasks to the most qualified staff members.
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Ability to produce financial results in line with budgeted objectives.
The Benefits of Arbor Lodging
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Competitive salaries
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Annual review with increase potential
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Comprehensive benefits package, including medical, dental and vision insurance programs
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Paid Vacation Time
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401k program with company match
Arbor Lodging focuses on Five Guiding Principles to maintain a culture that allows growth, development, and progression within the properties:
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Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
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Lead with Heart - Be kind, passionate and hospitable.
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Be Accountable - Take ownership and deliver results.
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Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
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Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
We look forward to speaking with you! Apply today!
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Experience
Preferred
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2 year(s): Hilton Select Service General Manager
Skills
Preferred
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Previous Hotel Experience
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Customer Service
Behaviors
Preferred
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Team Player: Works well as a member of a group
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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Enthusiastic: Shows intense and eager enjoyment and interest