Front Desk Guest Service Representative

We are seeking an "Upcoming Leader" on our Front Desk team! This is a great entry level opportunity to help our hotel shine. Our perfect candidate is someone who is looking for growth, is naturally a team player and has high standards for "hospitality"!

At Hilton Garden Inn Redmond Seattle, we strive to provide a great work environment for our exemplary team members. If you like to set the standards high, are proud of your work ethic, and want to join a team of likeminded individuals, we'd like to hear from you.

Availability requirements: Shifts typically range 8 hours. Shifts may start as early as 6am and end times may end as late as 10:30pm. We are looking for open availability.

What you will be doing

Provide exemplary customer service at the front desk. You are the first person our guests meet, and the last person they see before they leave our property! You will handle checking in and checking out, as well as phone calls. This position requires strong attention to detail, plus multitasking. In addition, employee and guest satisfaction are large part of this position. Ability to move or lift up to 25 pounds and continuously move, bend, lift, push, pull and stand for extended periods of time.

The ideal candidate for this position

· Minimum of 2 years' experience in a front facing or customer oriented role.

· Prior hotel or hospitality experience preferred but not a must.

· Background check and drug test of Washington state illegal substances is required prior to a job offer.

Amazing Benefits At A Glance:

· Free Employee parking availables

· Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match

· Sick Time – 1 hour accrued per 30 hours worked

· Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day

· Other benefits: Payactiv- Get paid early- up to $100 per pay period

· Career Growth Opportunities/ Manager Training Program

· Reduced Room Rates throughout the portfolio

· Third Party Perks (Movie Tickets, Attractions, Other)

· Hilton Team Member Travel Program (Book Hilton hotels worldwide starting at $40!)

EQUAL EMPLOYMENT OPPORTUNITY

The Hotel Group, in partnership with Hotel Equities is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, citizenship, disability, religion, creed, age, sex, caste, sexual orientation, gender identity, ancestry, marital status, pregnancy, political ideology, veteran or military status, genetic information, or other classifications protected by law.

Hotel Equities participates in E-Verify, the federal program for electronic verification of employment eligibility.

EOE/DFW

All candidates will be required to complete a pre-employment drug screening and background check.

Job Type: Part-time

Pay: $21.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• What is one of your most proudest achievements?
• How many times would you consider "too many times" to call out in 1 year?
• What is the most important attribute you can bring as a Front Desk Agent?

Work Location: In person