Hotel Banquet Captain
Job Posting for Hotel Banquet Captain at Hilton Garden Inn Rockford
The Hilton Garden Inn Rockford is in need of an outstanding Banquet Captain to join our team. As a lead server, you will be responsible for overseeing banquet staff and making sure that all hotel banquet proceedings are carried out with top-notch guest service. If you think this job could be made for you, submit your application today!Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Directs the set-up of banquet tables and areas for banquet functions.
- Reviews all function sheets for last-minute changes.
- Ensures that all guest requests are promptly addressed.
- Conducts pre-function meetings with staff to ensure the proper service and requirements of banquet functions with direction from the Banquet Manager.
- With direction for the Banquet Manager, assigns stations to servers, assigns side work functions and ensures that all duties are completed before each server signs out.
- Coordinates and supervises all banquet activities to ensure that each course is served in accordance with the banquet event order.
- Completes final billing and presents to the customer contact for payment. Ensures that all payments are processed by the Front Desk.
- Provides prompt, professional and courteous service during banquet meal functions.
- Functions as the lead server for banquet events.
- Performs tableside or buffet food service as required.
- Maintains a clean and orderly workstation. Informs supervisor of guest comments/complaints.
- Assists banquet associates when needed.
- Assists in the set-up and breakdown of banquet functions when business demands are high.
- Cleans tables of all glasses, silver, china, etc. during and after banquet functions.
- Greets guests and continually monitors to ensure quality guest satisfaction.
- Must wear required uniform.
- Prior banquet supervisory experience
Hilton was recently voted the #2 place to work! We love to have professional fun and find ways to make our guests' experiences exceed expectations. We like to work within our community whenever possible. Great travel benefits and cross-training opportunities.
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Salary.com Estimation for Hotel Banquet Captain in Rockford, IL
$61,389 to $87,007
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Job openings at Hilton Garden Inn Rockford
Hilton Garden Inn Rockford
Rockford, IL
Full Time
Hilton Garden Inn Rockford
Rockford, IL
Full Time
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