What are the responsibilities and job description for the Bellperson position at Hilton Grand Vacations?
Job Description
HGV now offers Day One Team Member Benefits!
Why do team members like working for us :
- Competitive base pay
- Benefits on day one
- Daily Pay* get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays, Sick days, and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
What will I be doing?
Responsible for the daily Bell / Valet operations to ensure guest satisfaction. Ensure all luggage, letter, courier, and message movements are tracked and accounted for.
Monitors property in the front entrance and guest arrivals.
- Greet and assist every guest with a sense hospitality crafting an unusually memorable arrival and departure experience.
- Quickly answers Valet phone to arrange and confirm parking valet requests from guests and makes appropriate arrangements for bell desk services.
- Operates vehicles using safe driving practices to ensure the safe delivery of vehicles to and from the parking garage.
Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports.
Ability to establish and maintain effective working relationships with associates, customers, and patrons. Empower staff and maintain a cohesive team self-starting personality with an even disposition.
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Most Loved Workplaces list in 2021, being a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, being ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.
Eligibility : All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
Qualifications
What are we looking for?
- A team-first demeanor
- Current and valid State Driver’s License
- 6 months of Customer service experience
- Ability to drive both automatic and manual transmission vehicles
- Self-starting personality with an even disposition
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds. Stand, sit, or walk for an extended period or an entire work shift.
Move at a speed that is required to respond to work situations (e.g., run, walk, jog), with or without reasonable accommodations
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Don't hesitate to get in touch with us to request accommodation.
Last updated : 2024-05-21
