What are the responsibilities and job description for the Concierge position at Hilton Grand Vacations?
Job Description
As a Concierge with Hilton Grand Vacations, you are responsible for generating leads and booking qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers at Hilton Hotels or Hilton Grand Vacations Club properties. You will also be responsible for daily resort Concierge duties as well as distributing Sunrise Lodge by Hilton Club information and providing tour information for guests and visitors in an effort to book a preview or sell a promotional vacation package.
What will I be doing?
As a Concierge you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
- Promoting our exclusive new luxury property through face to face guest sales
- Concierge duties Interacting with hotel guests on a daily basis by offering them the opportunity to learn more about our new property through booking/scheduling resort previews and tours
- Providing customer/concierge services to all guests projecting a professional company image
- Assisting in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by the company.
Qualifications
What are we looking for?
- 1-2 years of Consumer Sales/Marketing experience.
- High School Diploma.
- Excellent interpersonal and customer relations skills.
- Able to work a flexible schedule to include weekends and holidays.
Why do Team Members Like Working for us!
HGV is now offering first day benefits to new employees!
- Excellent earnings package and uncapped commissions.
- Outstanding health care options (medical, dental, and vision that encourage preventative care).
- Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones!
- And so much more!
There’s something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.
Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.
