What are the responsibilities and job description for the Doorperson position at Hilton Grand Vacations?
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This is a union position. The rate of pay for this role is $28.82 per hour. What Will I Be Doing? Provides excellence in customer service while greeting and welcoming owners and guests by name, if possible, when arriving and departing. Follows brand standards at all times. Conduct that demonstrates commitment and dedication to our Spirit of Service culture and our company Values is expected at all times. |
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Greets and assists with owners and guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries. Monitor the front entrance of the property and guests’ arrivals. Provides instructions and information regarding the amenities of the room and property services based on our brand standards. Ensures an organized, safe, and clean front entrance and lobby area. Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position. |
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
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High School Diploma/GED
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Up to 3 years related experience
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Ability to read, analyze and interpret general documents. Minimally intermediate computer skills. Minimum basic mathematical skills. Use good judgment to deal with a variety of variables in guest and business situations. Excellent interpersonal and service skills.
