What are the responsibilities and job description for the Guest Services Coordinator position at Hilton Grand Vacations?
First day benefits offered to new hires!
New Hire Bonus of $1,500
We are seeking dynamic personalities! If you would enjoy helping couples and family’s vacation and make memories of a lifetime, this is an outstanding opportunity for your next career move. We have a fun, encouraging culture with top notch opportunities and benefits. Sales Gallery Coordinators are responsible for providing outstanding customer service to both our internal and external guests.
Competitive hourly wage of $16.00 hourly
Coordinate as a Sales Front Desk Agent and work closely with Sales and Marketing Departments:
- Track daily attendance and training attendance.
- Set and update various sales rotations daily.
- Check in guests for their sales presentation and assign appropriate team members with accurate coding.
- Answer all phone calls and direct to the appropriate employees.
Have fun as a Gifting Agent and assist guests with their vacation plans including show's and dinner's:
- Assist with premiums for all departments and reconciles nightly.
- Issue all Taxi/Uber/Parking reimbursements to internal and external guests.
- Coordinate with the Transportation Team to pick up/ drop off guests and collateral coming to and from our multiple locations
Energize guests with refreshments and snacks as a Kitchen Agent:
- Take inventory and stock all kitchen supplies.
- Keep café and refreshment areas cleaned and stocked at all times.
Outstanding Candidates we are looking for?
To fulfill this role optimally, you must possess the following minimum qualifications
- High School diploma or equivalent.
- Able to work a flexible schedule to include evenings, weekends, and holidays.
- Previous customer service experience.
Why do Team Members enjoy working with us:
- Excellent health care options (medical, dental, and vision that encourage preventative care)
- Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
- The industries top training in a lively environment
- All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan
- Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year
- And so much more
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
