Front desk agent

Hilton Anatole is looking for FULL TIME Front Desk Agents to join their team!

The role is currently starting at $16.00 per hour plus upsell commission.

Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design District boasting over 1,600 rooms, 600,000 square feet of banquet space, and 6 food and beverage outlets - 3 restaurants, a marketplace, in-room dining and a seasonal water park.

The ideal candidate has full availability for the AM and PM shifts, a minimum of 1 year in customer service, and a great personality for the front desk!

For more information on the property, please visit :

Here are some perks you can enjoy when joining our team :

• Access to your pay when you need it through DailyPay
• Career Growth & Development
• The Go Hilton travel discount program
• Competitive wellness benefits
• Team Member Resource Group
• Recognition and rewards programs
• And so much more

What will I be doing?

As front desk agent, you will greet and register guests, providing prompt and courteous service. Checks guests out of the hotel.

Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities.

Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs.

Promotes and administers Marketing Programs for arriving guests. Ensures guest knows location of room, and arranges for team member to accompany guest to room.

Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes :

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams : Best-in-Class PTO

Hotel rates as low as $40 / night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support

Flexible Schedules Access to your pay when you need it

through DailyPay

Last updated : 2024-05-12