Global Key Account Manager – Process Segment

HIMA Americas Inc
Houston, TX Full Time
POSTED ON 4/5/2024

About HIMA

The HIMA Group is the world’s leading specialist in automated safety solutions, protecting a wide range of global customers in nuclear power generation, the process industry, and the rail sector, among others. Founded in 1908 and headquartered in Germany, we are proud to be a family-owned company with approximately 800 employees and with over 50 locations worldwide.

HIMA Americas is in growth mode and is a wholly owned subsidiary of The HIMA Group. Formed in 2005, HIMA Americas services all regions of North America (US, Canada). With strategically located sales and service resources within the region, HIMA Americas’ headquarter office is in Houston, Texas.

What We Do

HIMA provides solutions to optimize process safety in chemical, refining, petrochemicals, and O&G plants, as well as in rail and in nuclear power generation plants. It also strengthens automation security and boosts operations profitability. We are proud to be a trusted partner to some of the world's largest companies in these fields. As the world's first provider of a scalable platform with built-in automation security, HIMA’s Smart Safety Platform enables a broad range of systems on a single technology basis, from small solutions for all the way up to highly complex applications. Typical safety applications include emergency shutdown (ESD), burner management (BMS), turbo machinery control (TMC), fire and gas (F&G), and some others.

Role Profile

Global Key Account Managers (GKAM) are responsible for the development of regional key account strategies, in collaboration with the Global Industry Leads and the Regional Sales Leads, and the subsequent execution of these strategies to ensure business growth through account management within their region and globally.

The GKAM should carry out the required account manager functions, including independently generating and maintaining the necessary relationships with their allocated strategic accounts, supervising the management of regional accounts in collaboration with the responsible Regional Sales Managers and functioning as the regional interface to other Global Key Account Managers, to guarantee alignment of specific strategic account activities. They must ensure that accounts are managed and developed according to the defined global methodology for account management.

The role will require close collaboration with various HIMA departments, regional sales colleagues and ongoing coordination with Industry leads and other GKAMs.

Responsibilities

· Establish appropriate relationships with strategic account customers and leverage these key relationships to win new business and increase HIMA’s long-term revenue and profitability with the accounts.

· Develop an in-depth knowledge of their allocated accounts business, with a strategic perspective to identify and develop new opportunities.

· Prioritizing the long-term relationship over short-term transactions.

· Must possess good communication & interpersonal skills.

· Have a strong customer focus with a desire to foster customer satisfaction.

· Good presentation and negotiation skills, preferably with experience in presenting at C level.

· The ability to produce and deliver innovative and professional solutions to technical, commercial and business stakeholders.

· An ability to work as part of a team as well as take the lead when necessary.

· Work in close partnership with relevant HIMA departments and regions to resolve customer requirements and multi-year account strategies.

Required Qualifications

· Applicant must live within the Houston area.

· University/College degree in Business or Engineering is desirable. Depth and breadth of experience may be taken into account where this qualification has not been attained

· Highly motivated and experienced business development/sales professional with a proven sales track record in the Industrial Process Automation Industry

· Have demonstrated experience and knowledge establishing and developing C-level relationships

· Customer facing experience with excellent communication and presentation skills

· Understanding of HIMA products, technologies and services

· Strong interpersonal, organizational & communication skills

· Ability to communicate at all levels in the organization (customers, HIMA)

· Thorough understanding of Business Development processes and what it takes to win

· Ability to creatively explain and present complex concepts in an easy-to-understand manner

· Self-starter, analytical, result oriented, business acumen, team player

· Legally authorized to work in the United States required

· Valid driver's license

· Ability to travel within the US, 50% of time. Most of the travel will be within the US territory, but you may travel to Canada and other International places time to time to support US business activities.

· Must be able to pass background check and regular drug & alcohol testing

Job Type: Full-time

Pay: $100,000.00 - $110,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 10 years
  • 5 years

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus opportunities

Travel requirement:

  • Up to 50% travel

Work Location: In person

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