Analytics Manager, Product

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com , or visit our investor site . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals .

About The Role

As a Manager of Product Analytics you and your team will shape the customer experience through high quality experimental design and hypothesis testing. You will work cross-functionally with product managers, growth leads, and marketing managers in a fast paced collaborative environment. Your knowledge of A/B testing and digital analytics combined with your background in experimental design will allow Hims and Hers to build best-in-class customer experiences. This position will report to the Senior Manager of Product Analytics.

You Will

• Build best-in-class customer experiences by testing into sticky product experiences
• Build business-facing dashboards and do in-depth analyses that state both the statistical significance and the business impact of an experiment
• Work with your team to define and curate the experimentation roadmap for the product and growth teams
• Enable data self-service by designing templates that are easy to understand using relevant KPIs
• Define the success of tests as well as recommended improvements to the product from the results
• Collaborate cross-functionally across analytics teams, engineering teams, and the growth team to improve the customer experience
• Distill our knowledge of tests into playbooks, that can be implemented and utilized to help us transform our digital experience
• Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications
• Partner with cross-functional teams including product, engineering, growth, and finance to align analytics initiatives with business objectives
• Conduct deep-dive analyses to answer specific business questions and provide actionable recommendations to product, marketing, and operational teams

You Have:

• 5 years of analytics experience
• 4 years of experience in A/B testing
• Experience working with subscription metrics
• Experience working with CRM data and lifecycle communication
• A strong work ethic and the drive to learn more and understand a problem in detail
• Strong organizational skills with an aptitude to manage long-term projects from end to end
• Strong SQL skills
• Expert working with GitHub
• Experience programming in Python, SAS, or R
• Experience in data modeling and statistics with a strong knowledge of experimental design and statistical inference
• Advanced knowledge of data visualization and BI in Looker or Tableau
• Ability to explain technical analyses to non-technical audiences

A Big Plus If You Have:

• 6 years of analytics experience
• Advanced degree in Statistics, Mathematics, or a related field
• Experience with incentives and loyalty programs
• Experience with price testing and modeling price elasticity
• Experience with telehealth concepts
• Project management experience
• Extensive experience working with Data Engineering
• Model development and training (Predictive Modeling)
• DBT, airflow, and Databricks experience

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is $144,000 — $166,500 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com . Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information.