Quality Assurance Warranty Claims Specialist 75k/Year

HireQ
Savannah, GA Full Time
POSTED ON 4/27/2024

Essential Duties and Responsibilities:

  • Develop, update, and maintain detailed reports for accurate communication of field quality status (Before sales, 3M, 12M, 36M, WM, CPU, and DPU) for management.
  • Respond promptly to data requests from supporting departments and cross-functional teams to expedite quality improvement activities.
  • Inform the responsible Improvement Specialist & AM of emerging quality issues based on detailed warranty claim analysis and follow-up on improvement.
  • Coordinate and update improvement database to document improvement activities, implementation dates, and current status of quality issues.
  • Manage HMGMA Safety Quality-Voice of Customer (SQ-VOC) performance, including department training, tracking, and regular status updates to management.
  • Analyze field claim data & recall/campaign issue and make necessary input/actions.
  • Make EWR (Early Warning Report) for launched models to report.
  • Meet all other requirements as assigned.

Qualifications & Preferences

Required:

  • Bachelor’s degree in Engineering, Engineering Science, Business Administration, or equivalent preferred

Preferred:

  • 0-5 years of job-related experience preferred
  • 1–3 years job related experience in automotive industry desired

Travel Requirement

  • Domestic / International travel may be required.

Compensation & Benefit

  • Our client offers opportunities for growth, work flexibility, competitive pay, and benefits.
  • Our client's benefits includes competitive Medical / Vision / Dental insurance, 15 paid holidays, paid time off, and competitive 401k plan.

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work setting:

  • In-person

Ability to Relocate:

  • Savannah, GA: Relocate before starting work (Required)

Work Location: In person

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