Application Admin - SAP Basis

Responsibilities:

• Monitor, maintain, and troubleshoot the SAP technical environment and Database Management Systems.
• Develop and maintain technical documentation and disaster recovery procedures.
• Maintain SAP Security to address authorization issues across all SAP systems and to adhere to SAP Security best practices.
• Provide day-to-day technical leadership for the IT SAP System Administration Team with an emphasis on continued growth, maintenance, and operation of our SAP, Database Management, and Middleware technologies.
• Plans, analyze, configure, monitor, tune, and troubleshoot SAP systems, Database Management systems, SAP middleware systems.
• Develop and maintain technical documentation, troubleshoots, resolve problems, monitors capacity and performance, and test disaster recovery procedures.
• Lead and support IT projects defined by IT or Strategic Company Initiatives
• Analyze, develop, and maintain SAP Architectures within the SAP environment.
• Manage and configure database management systems
• Manage technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance.
• Support complex environments consisting of Sandbox, Development, Test, QA, and Production systems.
• Configure new and existing alerts; determines thresholds of alerts within monitoring systems as well as third party monitoring systems.
• Resolve system problems through research and collaboration with other IT Teams and apply the appropriate course of action.
• Manage incident tickets, including complex troubleshooting across all managed systems.
• Develop and maintain effective working relationships with customers, vendors, and others related to the company
• Promote and maintain the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise.
• Help to resolve complex issues, establish priorities, and make decisions within guidelines, budgets and authority.
• Assist with SAP Security to address authorization issues across all SAP systems and to adhere to SAP Security best practices. Non-Essential Functions
• Perform off-hours support as needed for various system activities, including Month-End processes.
• Provide 3rd level support as part of the IT Helpdesk.
• Promote and maintain the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise.
• Act as a mentor to other members of the System Administration Team.
• Complete work in a timely and accurate manner while providing exceptional customer service
• Other duties as assigned

Qualifications:

• Minimum 5 years of experience working in an enterprise IT environment and experience maintaining enterprise level systems.
• Experience with SAP administration Windows and/or Linux platforms.
• Experience designing and building high availability and disaster recovery systems preferred.
• Technical knowledge requirements: SAP systems, Microsoft SQL Server Administration, Adaptive Server Enterprise (ASE), SAP HANA, EDI
• Must have ability to work independently and in a team is vital. Proven ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential.
• Proven ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary.
• Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.
• In addition, organizational and problem solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.

Educational Requirements:

• This position requires an associate degree in Computer Information Systems or related field or equivalent work experience.
• Bachelor's Degree is preferred.
• Certifications in relative technology is required.