Customer Service Representative

HireWorks, LLC
Coppell, TX Full Time
POSTED ON 9/2/2023 CLOSED ON 9/3/2023

What are the responsibilities and job description for the Customer Service Representative position at HireWorks, LLC?

Job Description

Job Description

HireWorks is partnered with a client in Coppell, TX that is looking to add a Customer Service Representative to their rapidly growing team. This is an opportunity to assist with a team of innovative whiteboard creators who are always looking to improve their current systems and help you grow!

Duties:

  • Creates quotes for potential client orders
  • Communicates with clients to ensure proper discount rates and accurate orders
  • Answers calls to transfer to various locations
  • Enters sales orders into CRM
  • Organizes and maintains documentation of client orders

Qualifications:

  • Ability to process orders that may require manual calculation of percentages
  • Strong organizational and time management skills
  • Adept in using multiple software systems simultaneously
  • Positive demeanor even when facing challenging situations
  • Excellent written and verbal communication skills
  • Willingness to learn and live by company core values
  • Ability to adapt in a fast-paced, changing environment
  • Ability to hold oneself accountable
Location/Region: Coppell, TX
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