What are the responsibilities and job description for the Concierge position at Hiring Winners?
Concierge - Automotive - Delaney Volvo
We are currently seeking two part-time Volvo concierge specialists to add to our staff.
You will work in a growing environment while interacting with the Volvo customers to deliver information in answering general inquiries about Volvo products.
This position is approximately 30 hours a week with every other Saturday. Salary with bonus plan.
We Require:
- Reliable, honest, and dependable
- Hard worker
- Time Efficient
- Strong communication skills and basic computer knowledge
- Flexibility, proactive and perseverance.
- Able to juggle multiple projects simultaneously
Responsibilities:
- Handling outbound and inbound calls from external and internal customers
- Vehicle product demonstrations and demonstration drive with customer
- Handling incoming requests form external customers by e-mail or fax and managing their inquiries or requests
- Run through the specifications and additional features of a car with buyer
- Transferring customer calls with complex inquiries to appropriate staff
- Completing call reports and logs
These are the basic tasks to perform the job at the accepted competency level.
It is our mission to provide top quality customer service. We want to keep customers satisfied with our service department and to do so we need the best!
Our goal is to provide truly exceptional service with honesty and integrity. We are looking for team-oriented people who are looking to be part of a great organization.
Looking to hire the right candidate as soon as possible. We are an equal opportunity organization in the Automotive Industry!
About Us
At the Delaney Automotive Group, we are about savings, service, selection, and satisfaction for our customers. The Delaney Group is family-owned and proud to have served in this area for over 50 years. With a knowledgeable sales team, large inventory and everyday low prices, The Delaney Group is the first and last place you will need to shop for a New or Used vehicle. Our large inventory of new Buick, Chevrolet, Honda, Hyundai, Nissan, Subaru, and Volvo vehicles are sure to meet your needs. We have many factory certified pre-owned vehicles. We have factory trained technicians to handle all your automotive repair needs, including engine, transmission, and warranty work. Our body shop and collision center are here to help in the event of any accidents or damage. We are always available to answer your questions and can easily be contacted via web, e-mail or phone. It's All Right Here at Delaney Automotive Group!
