QE Manager

job description:

The Role

The QE(Quality Engineering) Manager is the role responsible for leading large-scale Testing for mission critical business applications in implementing and sustaining QE standards using industry leading Testing tools. The role will receive deep insight into Hiscox enterprise architecture along with freedom to complete QE goals in their own way. If you thrive in a fast-paced environment, operating at the tactical level, while solving difficult business problems – this role is for you.

What you’ll be doing:

• Manage QE effort for a highly visible program with multiple streams, including coordinating testing activities with business / multiple vendors for Test estimation, delivery of Test strategy/plan, Test status, Test results, Risk, Traceability, Defect management, Test coverage, UAT, SIT etc.,
• Recognize and manage testing dependencies by performing business and systems analysis between multiple areas
• Manage QE for multiple work streams concurrently while maintaining required quality standards
• Define QE roadmap and drive the implementation working with all internal and external stakeholders
• Absorbing complex technical and conceptual information, identifying key issues and presenting understandable alternatives to both technical and non-technical individuals at all levels of the organization
• Conform and comply to all PMO and Test Practice documentation, policies, and best practices
• Provide guidance to QE team on quality gates based on experience and knowledge of Insurance Industry
• Communicate with all Stakeholders to ensure project/program goals, targets, activities and schedules are understood
• Responsible for delivering and communicating daily and weekly Testing status reports for multiple projects including risk identification

person specification:

Here are some of the requirements we would ideally like to see:

• 10 years QA work experience with at least 5 years of QE Management experience
• Hands on knowledge of following quality assurance levels and types: unit, system, integration, regression, UAT, performance and automated testing
• Test management experience for Insurance product implementation / BAU
• Experience leading globally disbursed teams with agile management tools like JIRA
• Insurance domain experience
• Strong project management and organizational skills
• Strong verbal and written communication skills with ability to work independently
• Prior experience working within a TCOE or Organizational Test Practice

What will set you apart:

• Testing experience with implementation / maintenance of any insurance COTS product
• Excellent statistical and data analysis skills
• Ability to work closely with Architects/Devs to understand their needs and constraints without being fazed by the technology
• Ability to manage multiple assignments, priorities, vendors and projects in a demanding environment
• Experience in Waterfall and Agile methodology/Scrum
• At least 3 years of experience with Automated Testing (GUI and API)
• Demonstrated QE expertise or technical experience in the following: Automation / Performance, Web Services, UAT, TDM

Hiscox Values

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage: Dare to take a risk
• Human: Clear, fair & inclusive
• Ownership: Passionate, commercial & accountable
• Integrity: Do the right thing, however hard
• Connected: Together, build something better

What Hiscox USA Offers

• Competitive salary and bonus (based on personal & company performance)
• Comprehensive health insurance, Vision, Dental and FSA
• 401(k) with competitive company matching
• 24 Paid time off days 2 Hiscox days
• 10 Paid Holidays
• Paid sabbaticals after 5 years of service
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary fruit and drinks
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, and slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

About Hiscox US

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of over 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, and terrorism.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

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