`Duties:
- Direct daily interaction with Health Care Providers and agency staff.
- Educate community about our services and serve as a liaison between potential participants, the program and community resources.
- Willing to travel and do community presentations.
- Maintain a thorough understanding of agency services, and policies to effectively assist participants.
- Utilize phone etiquette skills to ensure positive interactions with customers.
- Communicate effectively in English and Spanish.
- Have own transportation
Requirements:
- Previous customer service experience is preferred.
- Strong communication skills, in English and Spanish.
- Excellent phone etiquette and active listening skills.
- Ability to analyze customer needs and provide appropriate solutions.
To be successful in this role, you must have strong communication skills, both over the phone and in person.
If you are a detail-oriented individual with excellent customer service skills, we would love to hear from you. Apply today to join our team as a Provider Relations Representative!
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Schedule:
Work Location: In person
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