Salary Job Openings

Help Desk Technician

HiTalent
San Diego, CA Contractor
POSTED ON 3/19/2024 CLOSED ON 3/29/2024

Job Posting for Help Desk Technician at HiTalent

Job Description:
IS Helpdesk support on rotating basis with some after-hours coverage - Answer help desk phone calls - Route help desk tickets to appropriate technicians - Provide on the spot troubleshooting as time allows - Provide local support for the following systems installation, upgrades, troubleshooting: PC and or Laptop Hardware and Software o Network Peripherals and Printers Telephone System Maintain loaner laptops and projectors Manage PC and or Network Inventory

Skill:

· Technology Requirements (I.E Programs, systems, etc) Win 10 and 11, Office365, Dell computers, Apple iphones and ipads, PC troubleshooting. Active Directory, Exchange

· Priority soft skills Highter than average personable skills as the user will be internally customer facing.

Required Experience:

· What does a typical day look like? (daily tasks) Answer help desk phone calls

· Route help desk tickets to appropriate technicians or support groups

· Provide on the spot troubleshooting as time allows

· Provide support through online chat system

· Provide walk up support

· Provide local support for the following systems (installation, upgrades, troubleshooting)

Experience:

· Preferred background/prior work experience? 1-2 years experience.

Job Type: Contract

Salary: $20.68 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Day shift

Work Location: In person

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Hourly Wage Estimation for Help Desk Technician in San Diego, CA
$23.47 to $28.89
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