Senior Knowledge Management Analyst

Job Summary

We are actively seeking to identify personnel to join our team of talented professionals who possess the experience, vision, commitment, and integrity to successfully support the strategic goals of the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Office of Mission & Capability Support (MCS).

This position directly works with five senior leaders within the Science and Technology (S&T) Directorate Office of Mission Capability and Support (MCS) in the Front Office team to provide business, strategic, and administrative support. This entails support to enable leadership oversight of its Research and Development, Test and Evaluation (RDT&E) portfolio and facilitate their efforts to analyze, introduce, and enhance technological products, services, systems, and capabilities to S&T’s stakeholders. This position offers opportunities to oversee internal S&T efforts and projects, provide timely responses to congressional and DHS-level direction, and advance senior leadership initiatives. 

Position Responsibilities

• Serve as the MCS POC to coordinate and inform Records Management (RM) requirements to MCS personnel in support of MCS’ federal RM mandates. 
• Liaise with the S&T and MCS Federal Records Management custodians to execute and coordinate RM requirements across MCS in accordance with Applicable DHS Management Directives. 
• Host one-on-one and small-group training sessions for MCS personnel regarding S&T Records Management processes and requirements. 
• Attend the regularly scheduled S&T Records Management meetings to remain current on RM policy, and report new policy information to the MCS Front Office and MCS staff as it is published. 
• Maintain DHS records in accordance with applicable DHS Management Directives and S&T Standard Operating Procedure System. 
• Provide review of technical and nontechnical documents for grammar, structure, and clarity. 
• Evaluate and support business processes related to effective divisional operations.  
• Maintain internal SharePoint and Microsoft Teams sites with accurate and efficient organization. 
• Organize, compile, and prepare information for reporting to senior leadership. 
• Develop, document, and train others on improved processes to enable MCS’ communication. 
• Represent MCS Front Office interests in cross-functional collaborations. 
• Provide strategic guidance and actions to advance senior leadership initiatives. 
• Organize and participate in all activities associated with assigned Task Order projects.  
• Perform routine tasks including, but not limited to, writing internal memos; capturing meeting notes; reviewing and revising deliverables for quality assurance; intranet website maintenance; and preparing, reviewing, and presenting presentations.  
• Provide onsite support to MCS staff at the DHS St. Elizabeth's location on a regular, but rotating basis

Job Qualifications

Required Qualifications: 

• BA/BS and 10 years of relevant experience or MA/MS and 5 years of relevant experience. 
• Eligibility to receive a SECRET clearance.  
• Eligibility to obtain DHS Fitness. 

Desired Qualifications:

• SECRET Clearance.   
• DHS Fitness.  
• Experience in SharePoint administration, Microsoft Teams, and Smartsheet. 
• Expertise in Records Management policies and file maintenance procedures. 
• Expert attention to detail in written and verbal communication, to include grammar, formatting, and copy editing.  
• Ability to work on multiple tasks which includes prioritizing, tracking, follow-up, and follow-through to task completion. 
• Ability to work in a dynamic team-oriented environment, demonstrate teamwork and initiative, proven results-oriented, problem-solving abilities, and function productively in the face of new assignments and the re-prioritization of existing assignments.   
• Experience providing guidance, feedback, and consulting services to senior-level leadership. 
• Flexibility/adaptability to work in a fast-paced environment as well as creativity to propose upgrades and new ideas to enhance processes and tools. 
• Experience supporting the development of organizational charts, operation plans, and standard operating procedures. 
• Experience supporting DHS components and agencies operationally and/or through project management. 

Hive Group is an Equal Employment Opportunity / Affirmative Action employer dedicated to making all employment decisions without regard to race, color, sex (including gender and transgender status), age, religion, national origin, disability, marital status, veteran status, registered domestic partner or civil union status, gender identity, medical condition, genetic information, sexual orientation, or any other protected status in accordance with applicable federal, state, and local laws. Hive Group hires and promotes individuals solely on the basis of their qualifications for the job to be filled.