Sleep Liaison

Are you looking for an exciting career opportunity where you make a difference in people's lives daily? Then come join HME Specialists, we are New Mexico's largest local medical equipment and supply company!

HME Specialists is a rapidly expanding company with a great work environment, career growth opportunities and great benefits. We offer Health, Dental and Vison Insurance, generous paid time off and great employee discounts!

Job Description:

The Sleep Liaison will work with Sleep Centers, Patients, and internal team members to ensure all are fully informed regarding order & equipment set-up status. Sleep Liaison will review new incoming routine Sleep orders received to confirm all needed documentation (per insurance requirements) is received. The Sleep Liaison will be assigned to specific Sleep Centers as a primary point of contact to the bridge the communication gap between HMES, Sleep centers and patients.

• Have a strong understanding of Sleep therapy orders, qualifications, and insurance requirements to ensure clean claim submissions.
• Know Brightree fully and be able to assist in reviewing accounts when working on Sleep orders.
• Answer questions and navigate patients/caregivers through the Sleep order process as needed.
• Meet with various Sleep Centers.
• Identify trends that are causing delays in order processing by Sleep Center and bring them to their managers attention.
• Primary point of contact for Sleep Centers and HME Account Reps/Liaisons
• Provide order status updates to the Sleep Center from receipt through set-up.

Qualifications:

• Excellent Communication skills verbal & written
• Reliability
• Self-starter & Self- Motivated
• Positive Attitude
• Listen and respond appropriately
• Full understanding of Sleep & Respiratory Processes
• Works well with others
• Open to new ideas
• Familiar with Excel (recommended, not required)
• Ability to Multitask

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift