Office RN

General Summary:

The Office RN is responsible for providing quality, compassionate care to patients in a physician’s office or clinic setting consistent with the policies and procedures set by the organization.  The Office RN provides care for complex patients and participates with the Providers and clinical staff to improve the quality of care in the clinical area.  Office Nurse is responsible for assessing, planning, evaluating and documenting nursing care of patients in accordance with physician and clinic policies and in accordance with standards of professional nursing practice. This position is accountable for the quality of nursing services delivered by self or others who are under his/her direction. 

 Main Responsibilities:

• Use patient first values in assisting patients with needs
• Greet patients with compassion and a friendly face
• Take and record vital signs of patient using electronic medical records
• Prepare patients for examinations
• Dispose of contaminated supplies/used items
• Sterilize medical instruments as needed
• Ensure that exam rooms are clean and stocked for patient use
• Maintain supplies and equipment, ensure to work with co-workers to stock
• Attend nurse meetings and other educational opportunities
• “Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests
• Pick up vaccines and other medications as needed
• Mail normal labs to patients and call patients with abnormal labs
• Perform customer service checks on patients every 10 minutes
• Change sharps container and biohazard trash
• Ensure to follow policies and procedures set by Holston Medical Group
• Maintain communication with providers to ensure that patents needs are taken care of
• Communicate all office issues with the Nurse Manager and Office Manager
• Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
• Mentor new nursing staff and orient to the office
• Ensure that the Health Department records are maintained for the vaccinations for children
• Maintain clinical area to meet site visit standards
• Utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of patients assigned to his or her care
• Assist physician in surgery if specialty area requires
• Conduct patient education sessions as directed related to patient care
• Assist Office Nurses with tasks and provide guidance
• Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
• May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis

Education/Experience/Knowledge:

• Associates Degree in Nursing or BS in Nursing Required
• RN license by the state in which employed
• 2-3 years experience

• CPR certified
• Experience within specialty group or surgical area preferred
• Must possess excellent communication skills
• Ability to work in a team environment and collaborate with others

 Key Competencies:

• Compassion
• Customer Focus
• Ethics and Values
• Learning on the Fly
• Functional/Technical Skills
• Problem Solving
• Informing

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. Reach with hands and arms.

• The employee frequently is required to sit, walk, stand, and talk or hear.

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.

• The employee must frequently lift and/or move up to 25 pounds.

• The employee must occasionally lift and/or move up to 100 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• The employee may be exposed to bodily fluids and infectious diseases.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.