Casino Security Officer

Ho-Chunk Gaming Madison
Madison, WI Full Time
POSTED ON 8/20/2023 CLOSED ON 9/17/2023

What are the responsibilities and job description for the Casino Security Officer position at Ho-Chunk Gaming Madison?

Ho-Chunk Nation is a 24-hour casino offering slot machines, an on-site restaurant and bar. We are currently seeking a Security Officer full or part time. They will be responsible for using corporate protocol to greet facility guests, requesting and accepting identification from all guests to ensure compliance with the legal age for gaming, ensuring safe transportation of casino's monies, gaming tickets and cash equivalents; monitoring the interior and exterior of the facility. The ideal candidate for this position has a background in Security, Customer Service and a professional disposition.

Pay:

  • A competitive starting pay of $19.72 per hour, relevant work experience will be considered.

Benefits:

Full-time employees are eligible for:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k with employer matching
  • Annual cost of living increases
  • Annual performance based wage increases (up to 4%)
  • Enrollment in our STAR (Showing Thanks and Recognition) Program, which provides points to employees that can be redeemed for goods.
  • Paid time off - accumulating at 2.1 hours per week and increasing with years of service
  • Paid holidays (12)
  • Employee Assistance Program
  • Paid advanced training and certifications
  • Uniforms and equipment supplied with free laundering service available

Work Schedule:

We are looking for full-time (40 hours a week) candidates with required weekend availability.

Job Duties:

Security Officer - Casino is responsible for:

  • Making continuous observations at assigned posts and while on patrol and reports any situation that could cause injury or loss to patrons, employees, or the Ho-Chunk Nation or that might reveal a weakness or vulnerability that is discovered in the course of patrol.
  • Ensuring full compliance with facility’s Internal Control Manual, Tribal regulations and policies, standard operating procedures and Minimum Internal Control Standards.
  • Responding to emergencies and critical situations in accordance with company policy (e.g., medicals, chemical spills, fire evacuations, severe weather) and provide emergency services as authorized.
  • Generating necessary written reports regarding security-related incidents involving guests, team members, property and assets.
  • Ensuring safe transportation of casino's monies, gaming tokens, and cash equivalents; assist in the opening and closing of the gaming tables and points of sale when applicable.
  • Checking all persons for proper authorization to facilities and for contraband and unauthorized items.
  • Monitoring PC based monitoring systems and electronic equipment (e.g. security access control system, environmental management and control systems, burglar and fire alarm systems) and provide prompt notification to appropriate personnel to resolve any problems that may arise.
  • Promoting positive public and employee relations by maintaining a professional attitude and appearance at all times.
  • Requesting and accepting identification from all guests to ensure compliance with the legal age for gaming based on state and federal gaming regulations.
  • The ability to acquire a working knowledge of security procedures, investigative procedures and techniques and systems including alarm, access control and identification systems.
  • The ability to remain calm and solve practical problems under stressful situations and use logic and reasoning to identify alternative solutions, conclusions or approaches to problems and apply as suitable.

Education:

Minimum - High School Diploma or equivalent, or the ability to obtain one within a specified time period.

Preferred - Associate Degree or progress towards a degree in criminal justice field or a Bachelor’s Degree in any other field of study.

Work Experience:

Minimum - Must be at least 18 years of age.

Preferred - Experience in gaming, security, or law enforcement.

Licenses and Certifications:

Minimum - Must be able to obtain a gaming license through the Ho-Chunk Nation's gaming authority.

Any other certifications required will be made available at no cost through the Ho-Chunk Gaming Madison Security training program.

Job Type: Full-time

Pay: From $19.72 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Experience level:

  • No experience needed

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • Overnight shift

Ability to commute/relocate:

  • Madison, WI 53718: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you an enrolled tribal member or a veteran? Please specify.

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location: In person

Salary : $20 - $-1

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