Job Posting for Front Desk - Santa Ana at Hofman Hospitality Group
POSITION SUMMARY
The Front Desk ensures that all guests are provided with exceptional service and Southern hospitality, while participating in team work and ongoing sidework according to standard of Lucille’s Smokehouse Bar-B-Que. The Front Desk team must have knowledge of the menus we offer and is able to assist guests with basic store information and Lucille’s procedures.
ESSENTIAL FUNCTIONS
Maintain tables, keep clean & free of debris
Pre bussing everything on to a tray
Sweeping & maintaining floor cleanliness
Maintaining waiting area ,take out keep clean, & dust free
Maintain side work,restroom checks, perimeter checks & cleaning up spills
Cleaning silverware and rolling silverware
Exemplify Southern Hospitality verbiage and mannerisms while performing job duties.
Greeting, and seating our guests.
PHYSICAL REQUIREMENTS
Ability to lift up to 50 lbs as needed.
Continuous use of hands and arms
Ability to be on your feet for an extended period of time
Continuous bending, reaching, twisting, and abrupt stopping
KNOWLEDGE/SKILLS/ABILITIES
Excellent verbal communication and interpersonal skills
Ability to speak, read, and write English
Basic math skills
Ability to stand, walk and stay alert for extended periods of time
Ability to effectively communicate via telephone and walkie talkie.
Ability to work effectively within a team.
Ability to carry and balance plates and trays
Ability to work positively in a fast pace environment.
Basic computer skills; able to use and understand the restaurant’s Spinnaker system
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