Manager

Key Areas of Responsibility

Management

• Be able to communicate the mission, values, beliefs, and ideals of Pokemoto
• Lead by example, supervise staff in a courteous, professional and respectful manner
• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
• Achieve company objectives in sales, service, quality, the appearance of facility, sanitation, and cleanliness through training of employees and creating a positive, productive working environment
• Prepare all required paperwork, including forms, orders, and reports in an organized and timely manner
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Pokemoto policies and procedures
• Placing orders (if needed) for produce, food, laundry service and all other supplies and/or operations necessary for the everyday running of the store
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with receiving policies and procedures
• Be knowledgeable of store policies regarding personnel and proactively communicate to the General Manager all violations of company policies, rules and procedures
• Utilize Paycom scheduling system to accurately schedule staff in order to maximize guest service while minimizing labor costs.

Guest Services

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times
• Fill in as/where needed to ensure high quality guest service standards and efficient operations

Food Safety

• Ensure that all food and products are consistently prepared according to Pokemoto’s recipes, portioning, cooking, and serving standards to control food costs
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the preventative maintenance programs and promptly report any concerns/issues to an owner

Requirements

• Possess excellent basic math skills and the ability to operate the POS system
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests
• Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
• Be able to work in a standing position for long periods of time
• Be able to stand, reach, bend, stoop and frequently lift up to 50 pounds
• Serv Safe Certified

Benefits

• Uniforms provided
• Free shift meals
• Employee/family/friend discount off shift
• Serv Safe Certification reimbursement

This job description is meant to help you get an idea of the basic skills and expectations of our roles, while it is a good summary of what the role entails it is not meant to be an exhaustive list and other reasonable duties may be assigned. We are an Equal Employment Opportunity Employer and encourage you to apply even if you don’t have all the relevant skills listed above. We believe attitude, motivation and hospitality are key, other skills can be learned and we are happy to train you to join our O’Hana.